2020 filing season update September 2020 Tax News
Now that the initial filing deadline has passed, we wanted to provide an update on some key statistics for the first part of the 2020 filing season. Both the IRS and FTB had an extended filing season this year with the initial due date for returns and payments postponed to July 15, 2020.
Through careful planning and by making some timely adjustments, we have seen a smooth and successful filing season to date. We expect to see the same positive outcomes through the extended filing deadlines, which remain the same, even in light of the COVID-19 extension of the initial due date.
While the processing and validation of all returns and payments continues, as of August 1, 2020, the year-to-date filing season highlights are as follows:
- Personal Income Tax (PIT) returns filed totaled 18.4 million, with 16.5 million e-filed (90%).
- The volume of PIT refunds issued totaled 13.2 million, with an average refund of $1,036.
- Total payments processed totaled $47.5 billion, with 52% of payments being made electronically. Electronic payments continue to increase and are up from 46% of payments as of July 15th.
- Level of access in our Contact Center was 81% for the week of the July 15th due date, and is at 63% for the year, serving over 460,000 customers.
We hope to be able to update you again once we are through the 2020 filing season.