Chat with our representatives and get answers to some of your questions.

If you have questions about the Middle Class Tax Refund (MCTR), please reach out to MCTR chat support.

Chat about your account

Use MyFTB to chat with us about your account, including:

  • Account balance
  • Bills and notices received
  • Payments
  • Refund status

Use MyFTB to chat

General chat

Without MyFTB, we can help you with:

  • Forms
  • Using MyFTB
  • Our website
  • Non-confidential tax questions

We cannot help you with your account.

Live chat is not available

Available weekdays:

  • 8 AM to 5 PM PT (general and MyFTB)
  • 8 AM to 5 PM PT (levy, lien, wage garnishment, installment agreement, or revive, dissolve, or suspended business)
Closed on state holidays.