MyFTB Help

Registration

Individual

  • You will need information from a California tax return filed for 1 of the last 5 tax years
  • If you do not have a copy of your return, you must call us
  • You cannot use information from an amended return
  • Before you register, we must have your current mailing address in our records. If you need to update it, call us.
  • Do not use your social security number (SSN) as your user name
  • After registering, we’ll send you a Personal Identification Number (PIN) to the mailing address we have on file
  • You can register for a MyFTB basic account to use CalFile only

Visit Individuals: How to Register for a MyFTB account for more information.

Fiduciary and Group Form 540NR filers

You cannot register for a MyFTB account at this time.

Businesses representative

  • You will need information from a California tax return filed for 1 of the last 5 tax years
  • If you do not have a copy of your return, you must call us
  • You cannot use information from an amended return
  • Before you register, we must have your current mailing address in our records. If you need to update it, call us.
  • Do not use your Federal Employer Identification Number (FEIN) as your user name
  • Register using these numbers:
  • Corporation: California Corporation ID Number (7 digits)
  • Limited Liability Company (LLC): Secretary of State (SOS) ID Number (9 or 12 digits)
  • Partnership: Federal Employer Identification Number (FEIN) (9 digits)
  • After registering:
    • We will send you a Personal Identification Number (PIN) to the mailing address we have on file
    • You can add additional businesses to your account

LLC filing as a corporation

  • Register using your 7-digit corporation ID number
  • All payments will apply to your corporation account
  • If you need to make a payment on your LLC account, you will need to register for a another MyFTB account using your 9 or 12-digit LLC ID number and a different user name and password
  • You’ll have 2 accounts - 1 to make corporate payments and 1 to make LLC payments

California 199N e-Postcard filer

When you register:

  • Select Corporation for type of company
  • Select Form 199 for tax form type

Visit Business Representatives: How to Register for a MyFTB account for more information.

Tax Professional

  • You will use your professional identification number to register
  • To automatically view client accounts with an active POA declaration on file, we recommend you use your 9-digit Preparer Tax Identification Number (PTIN)

Recently renewed or registered for a PTIN

Wait 10 days before you register.

Do not have a PTIN

Use 1 of these professional ID numbers to register:

  • California Certified Public Accountant (CPA) Number (5 or 6 digits)
  • California State Bar Number (3 to 6 digits)
  • Enrolled Agent (EA) Number with a California address on file with the IRS (5 to 8 digits)

Visit Tax Professional: How to Register for a MyFTB account for more information.

Activate your account

  • When you register for a MyFTB account, we mail you a Personal Identification Number (PIN) to the mailing address we have in our records
  • You must log in with your User Name, Password, and PIN, within 21 days to activate your account
  • If you do not use the PIN within 21 days, you will need to re-register
  • We’ll not provide your PIN over the phone

Did not receive a PIN

If it’s been more than 2 weeks since you registered, you must call us.

Registered for MyFTB basic account (CalFile only)

  • Instead of mailing a PIN, we sent you an email to activate your account
  • You must select the link in the email within 72 hours to activate your account
  • If you cannot find the email, check your Spam or Junk email folder before calling us

Login

Forgot user name

  • After activating your account If you activated your account already, go to the login page and select Forgot user name. Your user name will be sent to your email address.

Before activating your account

If you are trying to activate your account and forgot your user name, you must call us.

Forgot password

  • After activating your account If you activated your account already, go to the login page and select Forgot password. A temporary password will be sent to your email address.

Before activating your account

If you are trying to activate your account and forgot your password, you must call us.

Forgot answers to security questions

To reset your security questions and answers, you must call us.

How to guides

We provide how-to guides for individuals, business representatives, and tax professionals. Topics include how to register, submitting a Power of Attorney Declaration, and more.

Visit MyFTB how-to guides if you need more detailed help using MyFTB.

Contact us

Phone
(800) 353-9032 (toll free)
(916) 845-2829 (outside the U.S.)
Available weekdays, 7 AM to 5 PM (Pacific Time), Closed on state holidays

Help with:

  • MyFTB registration
  • Activating your account
  • Logging in
  • Updating your mailing address
  • Getting a copy of your return