Individual: Register for MyFTB

Specific instructions on how to register for an individual taxpayer MyFTB account.

Before you begin

MyFTB provides you with 24/7 online access to your personal income tax account information and online services. You must register and activate your account to access this service. To do this, you will need to provide:

  • Your full name and Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)
  • Information from a California (CA) tax return filed for one of the past 5 tax years
  • Your mailing address, email address, and phone number

If you moved since you filed your last tax return, call us to update your mailing address before you register for a MyFTB account, 800-852-5711.

You will have the option to activate now or activate via a Personal Identification Number (PIN) letter mailed to your address. If you choose the “activate your account now” option, you will also need to disclose some of your personal information to TransUnion and answer questions related to your consumer report profile.

Overview of MyFTB registration

Once you review and accept the terms and conditions for using MyFTB, you will be guided through the registration process.

  • This starts with creating an account profile.
  • You will then need to provide information about your personal tax account so we can make sure we show you the correct information.
  • Depending on the activation option you choose, you can either answer additional questions to complete the process in real time or have a PIN letter mailed to you.
  • Once you complete the activation, you will have full access to your MyFTB account.

Steps to register for an individual MyFTB account

Step 1: Start the registration process

Go to ftb.ca.gov/myftb and select Create an account or Register on the Access Your Account login page.

Step 2: Review and agree to the usage agreement

You must check the boxes to indicate that you have read and agree to the terms and conditions for access and use of MyFTB.

Step 3: Provide general registration information

  • Enter your first and last name as filed on your tax return.
  • Select a user name. It must be 4 to 17 characters and include only letters and numbers. No spaces or special characters allowed. Do not use your email address or identification (ID) number as your user name.
  • Enter your email address. We will send an email confirmation at the end of the process. We will also use this address to notify you when your account is accessed, or your password is about to expire.
  • Create a password. Your password must be 15 to 32 characters and include both upper- and lower-case letters, a number, and a special character. You cannot include common words such as "password” or more than 3 consecutive or repeating characters.

Step 4: Choose your role

There are three different MyFTB account types: Individual, Business Representative, and Tax Professional. To access your personal income tax information, select Individual.

Step 5: Provide account information

  • Enter your Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN) as filed on your tax return.
  • Enter the numbers in your mailing address and U.S. ZIP Code.
    • If your address does not have numbers or is not in the US, select the appropriate checkbox.
    • If you moved since you filed your last tax return, call us to update your mailing address before you register for a MyFTB account, 800-852-5711.
  • Select the year on a CA tax return you filed for one of the last 5 tax years, the filing status used on that return, and which form you filed. You will also need to enter the CA Adjusted Gross Income (AGI) from that return.
    • If you need assistance with your return information, contact us at 800-353-9032.

Step 6: Certify you are authorized to access this account

You must check the box to certify that you are authorized to access this account. Then select Submit.

Step 7: Provide phone number

MyFTB uses multi-factor authentication to help keep your account secure. You must provide a phone number that we can use to send you a text message or call you with a verification code. Indicate how you would like the code to be delivered.

Step 8: Enter verification code

Once you receive the verification code, enter it to continue the process. The verification code is valid for 5 minutes.

If you do not receive a call or text, select Send New Code.

Step 9: Select your account activation option

You have two account activation options:

  • Select the Activate your account now option to provide additional information and answer security questions that are verified by TransUnion. Once your information is verified, you will receive immediate access to your MyFTB account. You must allow us to disclose your personal information to TransUnion to use this option.
  • Select the Mail a PIN letter option to halt the registration process which will mail you a letter which you should receive within 5-7 business days. This letter will contain a unique activation PIN. If you choose this option, skip to Step 11.

Step 10: Activate your account now

Step 10a: Provide additional information

  • Review your first and last name. Update it to match your legal name if necessary.
  • Review your email address. Update it to your personal email address if necessary.
  • Provide your date of birth and mobile phone number. You must have a US personal mobile phone number to use this option.
  • Enter your most recent U.S. address. You must have a U.S. address to use this option. If you reside out of the country, enter your last U.S. address.
  • Check the box to electronically sign and authorize FTB to use the information you provided.

Step 10b: Answer identity verification questions

You will be directed to answer several personal questions based on your consumer report profile. You have 15 minutes to answer these questions.

  • If your answers are verified, we will provide a confirmation message and send a message to the email address you provided in Step 3.
  • If your answers cannot be verified, we will mail a PIN letter to you. Skip to Step 11.

Step 10c: Complete activation

Select the link in your confirmation email to complete the registration and activation process.

Step 11: Activate via a PIN letter

If you choose this option or we are unable to verify your responses, we will mail you a PIN to activate your account. You should receive the PIN letter within 5-7 business days via the United States Postal Service.

For your protection, we will not provide your PIN by phone, fax, or email.

You have 21 days from the date you register to enter your PIN to activate your account. If you do not, you will need to restart the process.

Step 11a: Start the activation process

Go to ftb.ca.gov/myftb and select Log in to my account using the user name and password you created when you registered for MyFTB.

Step 11b: Enter PIN

When prompted, enter your one-time use PIN from the letter you received in the mail. The PIN is only used to activate your MyFTB account; you will not need it again to log in.

Step 11c: Complete activation

Select your preferred delivery method for your verification code.

Once you receive the verification code, enter it to continue the process. The verification code is valid for 5 minutes.

If you do not receive a call or text, select Send New Code.

You may select Remember me on this computer to skip the verification code step the next time you log in. Do not select this option on a shared or public computer.

Step 12: Access your account

You can now access your tax information using MyFTB.

Additional resources

Last updated: 06/18/2026