Reminder: We are taking appointments at our field offices August 2020 Tax News

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Our public counters provide tax filing and payment assistance to customers and their authorized representatives concerning personal income tax, business entity income tax, and non-tax debts.

Field offices began assisting customers on June 15 by appointment only. Appointments allow the field offices to abide by Centers for Disease Control and Prevention recommendations and ensure social distancing protocols are adhered to while providing a safe environment for staff and customers.

Customers can request an appointment by contacting their nearest Field Office directly by telephone:

  • Los Angeles 213-897-5196
  • Oakland 510-622-4693
  • Sacramento 916-227-6822
  • San Diego 619-688-2550
  • Santa Ana 714-558-4505

Customers can also submit their appointment request via email to: FTBFieldOfficeAppointments@ftb.ca.gov

We will contact the customer within two business days. The following information must be included in the request:

  • Customer’s name and telephone number
  • Customer’s reason for an appointment
  • The location of the Field Office in the subject line of the email (Los Angeles, Oakland, Sacramento, San Diego or Santa Ana)

We sincerely appreciate the flexibility of our customers, staff, and stakeholders during these challenging times.

Last updated: 09/24/2025