Help with penalties and fees
You don’t agree with the penalty or fee
If you disagree with a penalty or think there was a mistake, use the options listed on your letter.
If you provided supporting documentation and it’s not enough to correct penalties and fees, you can dispute the penalties and fees.
To dispute a penalty you need to:
- Make a payment for the full amount
- Send us:
- A copy of your letter
- Supporting documents
- A claim for refund
You received an extension to file and received a penalty (including interest)
An extension to file only extends your filing due date, not your payment due date. You probably received a penalty and interest for a late payment. You must pay on time, even if you have a filing extension.
Visit extension to file for more information.
You received a penalty because you were late
If you filed your incomes taxes or paid your income taxes after the due date, you received a penalty.
You received a letter or notice in the mail from us with penalties and fees
Visit Letters for information about specific notices.
You have reasonable cause
If you have reasonable cause, we may waive penalties. You may file a reasonable cause - claim for refund to request that we waive a penalty for reasonable cause.
- Reasonable Cause – Individual and Fiduciary Claim for Refund (FTB 2917)
- Reasonable Cause – Business Entity Claim for Refund (FTB 2924)
Contact us about penalties and fees
Use the options listed on your notice for help.
If you do not have your notice, contact us for help with your notice.