Payoff request
eDemand
You can submit a payoff request online. This is the quickest way to process a payoff request.
A payoff request allows an authorized third party to receive the current balance due, to release a lien or facilitate a business transfer (bulk sale transfer or liquor license). To release a lien or facilitate a bulk sale transfer, businesses must be in good standing to receive a payoff request.
Generally, only escrow, title, or mortgage companies submit a lien or business transfer payoff request.
Step 1. Gather information
Before you submit a payoff request, be sure to gather the following:
Lien payoff
- Escrow, title, or mortgage company information
- Property address
- Seller information
- Buyer information
- Lien Certificate
- Completed FTB 3518-One Time Authorization for Release of Confidential Information
- NOTE: Your payoff request will not be processed without a completed FTB 3518.
Business transfer payoff (bulk sale or liquor license)
- Escrow holder information
- Seller information
- Business being sold
- Liquor license number
- Buyer information
Step 2. Submit a payoff request
Once you’ve gathered all the information, you have a few options to submit a payoff request.
Online
Use eDemand to submit a payoff request online. This is the quickest option.
Fax or mail
Send us your payoff request by fax or mail on your business letterhead.
Lien payoffs
Be sure to include:
- A copy of all FTB Notices of State Tax Lien
- The information you gathered from Step 1.
- A completed FTB 3518-One Time Authorization for Release of Confidential Information
- Fax
- 916-845-4389
- Lien Program MS A456
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952
Business transfer payoff (bulk sale or liquor license)
Be sure to include:
- A copy of the liquor license or Notice to Refuse Transfer of Liquor License (liquor license hold) – if any
- The information you gathered from Step 1.
- Fax
- 916-843-0442
- Business Transfers Program MS A450
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468
Step 3. Receive a payoff letter
Once we process your request, we will send you the payoff amount in one of the following:
- Demand for Payment of State Tax Lien
- Liquor License Transfer Notice to Withhold
We may also include an order to withhold for any balances not included in the lien or bulk sales. This is a legal order that requires you to pay with any excess funds available.
If there is no payoff amount for a specific lien or hold, you may receive one or more of these letters or calls that:
- The lien is in the process of being released
- The lien has already been released
- The lien has expired
- The hold was released
Typical processing timeframes
Lien payoff
- eDemand: 3 to 5 business days
- Fax: 10 business days
- Mail: 21 or more business days
Call us at 916-845-4350 if you have any questions.
Business transfer payoff (bulk sale or liquor license)
- eDemand: 3 to 5 business days
- Fax: 10 business days
- Mail: 21 or more business days
Step 4. Mail the payment
Once you have funds available and the payoff request, mail us your payment.
Lien payoff
Send us the following:
- The payment with your client’s SSN(s), FTB ID, or Business Entity ID
- A copy of the Demand for Payment of State Tax Lien (payoff request)
- Page 2 of the Order to Withhold (remittance copy) - if there was one
- Franchise Tax Board
PO Box 942867
Sacramento CA 94267-0011 - Overnight service (not priority mail)
- Lien Program MS A456
Franchise Tax Board
Sacramento CA 95827
We will issue a release for the Notice(s) of State Tax Lien once the payment is posted.
If your client doesn’t have enough money to pay off all the liens or there are competing liens, visit Help with liens.
Business transfer payoff (bulk sale or liquor license)
Send us the following:
- The cashier’s check or money order with your client’s SSN(s), FTB ID, or Business Entity ID
- A copy of the payoff request (demand payoff)
- Overnight service
- Business Transfers Program MS A450
Franchise Tax Board
Sacramento CA 95827 - Business Transfers Program MS A450
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468
We will issue a release for the Notice(s) to Refuse Transfer of Liquor License once the payment is received.