FTB 1240 California Franchise Tax Board Information Directory Revised: 12/2019

Members of the Board

  • Chair: Betty T. Yee, State Controller
  • Member: Malia M. Cohen, Chair, State Board of Equalization
  • Member: Keely Bosler, Director of Finance

Executive Officer

  • Selvi Stanislaus

Website

www.ftb.ca.gov

Automated Telephone Service

FTB’s automated telephone system provides services in both English and Spanish to callers with touch-tone telephones. Callers may listen to recorded answers to frequently asked questions about state income taxes, 24 hours a day, seven days a week. Callers may order personal income tax forms, verify the status of their personal income tax refund, check their balance due, and confirm recent payment amounts and dates, 24 hours a day, except 9:45 p.m. Sunday to 12:15 a.m. Monday. Callers may order business entity tax forms 6 a.m. to 10 p.m. weekdays, 6 a.m. to 4:30 p.m. Saturdays.

Telephone
From within the United States (800) 338-0505
From outside the United States (916) 845-6500

General Telephone Service (Taxpayer Services Center)

Telephone assistance is available year-round from 7 a.m. to 5 p.m. weekdays, except state holidays. We may modify these hours without notice to meet operational needs.

Telephone
From within the United States (800) 852-5711
From outside the United States (916) 845-6500

Tax Assistance for Persons with Hearing or Speech Impairments

TTY/TDD
(800) 822-6268

Tax Practitioner Services

Hotline

Telephone
(916) 845-7057
Fax
(916) 845-9300

e-file

Telephone
(916) 845-0353

Where to Call or Write

If an address is not shown, use:

Mail
Unit Name
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

A

Accounting Period/Method Change

Telephone
(800) 852-5711
Mail
Change of Accounting Method/Period
Franchise Tax Board
PO Box 1998
Rancho Cordova CA 95741-1998

Application for Revivor

Telephone
(916) 845-7033

Audit Division

Go to ftb.ca.gov and search for management team directory

B

Bankruptcy, Personal Income Tax

Telephone
(916) 845-4750
Fax
(916) 845-9799

Personal Income Tax - Chapters 7, 11, and 13

Mail
Bankruptcy PIT MS A340
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Bankruptcy, Business Entities Tax

Telephone
(916) 845-4750
Fax
(916) 845-9799

Business Entities - Chapters 7 and 11

Mail
Bankruptcy BE MS A345
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Business Entities

Telephone
(800) 478-7194

C

City Business Tax Program - Data Exchange

LocalGovtLiaison@ftb.ca.gov

ACD

Telephone
(916) 845-6304

Claims for Refund

Telephone
(800) 852-5711

Collections

Business Entities Tax

Telephone
(888) 635-0494

Collection Contact Center

  • Corporations
  • Exempt Corporations
  • Partnerships
  • Limited Liability Corporations (LLC)
Telephone
(888) 635-0494

Personal Income Tax

Practitioner Hotline

Telephone
(916) 845-7057
Fax
(916) 845-9300

Collection Contact Center

Telephone
(800) 689-4776
(916) 845-4470

Account Recovery and Resolution Team (ARRT)

ACD

Telephone
(916) 845-7065
(888) 382-3707
Fax
(916)843-2425
Mail
ARRT MS A411
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Court-Ordered Debt Collections

Telephone
(916) 845.4064
Mail
Court-Ordered Debt Collections MS A113
Franchise Tax Board
PO Box 1328
Rancho Cordova CA 95741-1328

Vehicle Registration Debt Collections (DMV)

Telephone
888.355.6872
(916) 845.6872
Mail
Vehicle Registration Collections MS A113
Franchise Tax Board
PO Box 419001
Rancho Cordova CA 95741-9001

Computerized Tax Processors (CTP) Program

Telephone
(916) 845.4522
substituteforms@ftb.ca.gov

Criminal Investigation

Telephone
(916)227-3203
Fax
(916)227-2798
FTBCIBReferrals@ftb.ca.gov
Mail
Criminal Investigation Bureau MS L9-3
Franchise Tax Board
PO Box 219
Rancho Cordova CA 95741-0219

D

Data Exchange Production Services

Telephone
(916) 845-3778

Decedent and Probate Program

Telephone
(916) 845-3048
Fax
(916) 845-0479
Mail
Decedent and Probate Program MS A454
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Disclosure Section

Telephone
(916) 845-3226
Mail
Disclosure Section MS A181
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Dishonored Checks, Status of

Telephone
(800) 852-5711

E

Economic and Statistical Research Bureau

Telephone
(916) 845-3375

Revenue Analysis Section

Telephone
(916) 845-5125

Statistical Research and Modeling Section

Telephone
(916) 845-3362

Tax Policy Section

Telephone
(916) 845-7103
Fax
(916) 845-5472

Education and Outreach

Telephone
(916) 845-5424

e-Programs Customer Service

Telephone
(916) 845-0353
e-file@ftb.ca.gov

e-file

Telephone
(916) 845-0353

EFT

Telephone
(916) 845-4025
Fax
(916)855.5556
Mail
e-Programs Customer Service MS F284
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Equal Employment Opportunity

Telephone
(916) 845-3651

Estates, General Information

Telephone
(800) 852-5711

Exempt Organizations/Nonprofits and Charities

Telephone
(916) 845-4171
Mail
Exempt Organizations Unit MS F120
Franchise Tax Board
PO Box 1286
Rancho Cordova CA 95741-1286

F

Federal Treasury Offset Program

Telephone
(916) 845-2867

Filing Compliance Program

Telephone
(916) 845-3777

Mail Completed FTB 5841, Request for Filing Compliance Agreement, to:

U.S. Mail
Filing Compliance Program MS F180
Franchise Tax Board
PO Box 1779
Rancho Cordova CA 95741-1779
Private express mail carriers such as FedEx, UPS, DHL
Filing Compliance Program MS F180
Franchise Tax Board
Sacramento CA 95827-1500

Filing Enforcement Notice Information

Email filing.enforcement@ftb.ca.gov

Personal Income Tax

Telephone
(866) 204-7902
Fax
(916)855.5646

Business Entities Tax

Telephone
866.204.7902
Fax
(916)843.6169

Financial Institution Record Match (FIRM)

FTBFIRMHELP@ftb.ca.gov
Telephone
(916) 845.5781
Fax
(916)843.0267
Mail
FIRM MS A243
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Go to ftb.ca.gov and search FIRM

FIRM Administrator: Informatix, Inc

Telephone
(866) 576-5986
CATAX@informatixinc.com
Telephone
(866) 576-5986
Fax
(517) 318-4696
Mail
Corp Office
Informatix, Inc
2485 Natomas Park Drive Suite 430
Sacramento CA 95833

Fraud (to report tax fraud)

Tax Informant Hotline

Telephone
(800) 540-3453

Go to ftb.ca.gov and search for fraud.

H

Human Resources

Telephone
(916) 845.3650

I

Identity Theft Hotline

Telephone
(916) 845.7088
Fax
(916)843.0561
Mail
Identity Theft Team MS A421
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Information Returns

Telephone
(916) 845.6304

Innocent Spouse Program

Telephone
(916) 845.7072
Mail
Innocent Joint Filer Program MS A452
Franchise Tax Board
PO Box 2966
Rancho Cordova CA 95741-2966

Installment Agreements

Telephone
(800) 689-4776

Personal Income Tax

Telephone
800.689.4776
(916) 845.4470

Business Entities Tax

Telephone
888.635.0494
(916) 845.7033

Interagency Intercept

Telephone
From within the United States (800) 852-5711
From outside the United States (916) 845-6500

Involuntary Conversions, Ext./Time

Telephone
(800) 852-5711

IRS Reporting/Tax Examination Change

Fax
(916)843.2269

L

Legal Rulings/Notices (requests for)

Telephone
(916) 845-3190

Go to ftb.ca.gov and search for legal documents.

Mail
Legal Division MS A260
Franchise Tax Board
PO Box 1720
Rancho Cordova CA 95741-1720

Legislation, Obtain a Specific Bill

Website
leginfo.ca.gov
Mail
Legislative Bill Room
State Capitol Rm B-32
Sacramento CA 95814

Legislation, Policy/Administrative Issues

Telephone
(916) 845.4326

Letter of Good Standing (request for)

Telephone
(800) 852-5711

Lien Program

Telephone
(916) 845.4350
Fax
(916) 845.4389
Mail
Lien Program MS A456
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

M

Mortgage Interest Filing Enforcement

Telephone
(866) 204-7902

Multilingual Communications

Telephone
(916) 845.3976
MultilingualCommunications@ftb.ca.gov

N

New Employment Credit

Telephone
(916) 845.3464

News Media

Telephone
(916) 845.4800

O

Offers in Compromise

Telephone
(916) 845.4787
Mail
Offer in Compromise Group MS A453
Franchise Tax Board
PO Box 2966
Rancho Cordova CA 95741-2966

Outbound Contact

Personal Income Tax

Telephone
(866) 267-6282
(888) 895-8125

Business Entities

Telephone
866.750.7571
888.426.9107

P

Personal Income Taxes

Telephone
(800) 852-5711

Political Reform Audit

Telephone
(916) 845.4834

Power of Attorney (POA)

Mail
POA/Tax Information Authorization (TIA) Unit
Franchise Tax Board
PO Box 2828
Rancho Cordova CA 95741-2828

Procurement - (for questions on data exchanges or to initiate an interagency agreement)

DRSIA@ftb.ca.gov

Data Resources and Services Unit

Telephone
(916) 845.6304

Protest Section

Fax
(916)364.2754
Mail
Protest Control Desk MS F380
Franchise Tax Board
PO Box 1286
Rancho Cordova CA 95741-1286

Public Records Act

Telephone
(916) 845.3226
Mail
Disclosure Office MS A181
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

R

Regulations

Administration/Status

Telephone
(916) 845.6080

Research - Refer to Economic and Statistical Research Returns, Request for Copies (prior years)

Personal Income Tax

Telephone
(916) 845.5375

Business Entities Tax

Telephone
(916) 845.5116
Mail
Data Storage MS D110
Franchise Tax Board
PO Box 1570
Rancho Cordova CA 95741-1570

Revivor/Restoration

Telephone
(916) 845.7033

S

S Corporation - Termination of S Corporation Election

Telephone
(800) 852.5711
Mail
Franchise Tax Board
PO Box 942857
Sacramento CA 94257-0500

Secretary of State

Website
sos.ca.gov

Corporation Status

Telephone
(916)657.5448

Corporate Name Availability

Telephone
(916) 657-5448

Corporate Officers

Telephone
(916)657.5448
Mail
Secretary of State
1500 11th Street
Sacramento CA 95814

Settlement Bureau

Fax
(916) 845-4747
Mail
Settlement Bureau MS A270
Franchise Tax Board
PO Box 3070
Rancho Cordova CA 95741-3070

Small Business Liaison

Telephone
(916) 845-4669

Speakers’ Bureau

speakersbureau@ftb.ca.gov

Requests for speakers

Telephone
(916) 845.4669
Mail
Speakers’ Bureau MS F280
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Suspended Corporation

Telephone
(916) 845.7033

T

Tax Forms

Order forms:

Website
www.ftb.ca.gov/forms/index.html
Telephone
800.338.0505
Mail
Tax Forms Request MS D120
Franchise Tax Board
PO Box 307
Rancho Cordova CA 95741-0307

Tax Informant Hotline

Telephone
(800) 540-3453

Go to ftb.ca.gov and search for fraud.

Tax News

taxnews@ftb.ca.gov
Mail
Tax News Editor MS F280
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Tax Practitioner Hotline

Telephone
(916) 845-7057
Fax
(916) 845-9300

Tax Shelter Hotline

Telephone
(916) 845-4300
taxshelter@ftb.ca.gov
Website
Go to ftb.ca.gov and search for Shelter Hotline.

Taxpayers’ Rights Advocate

Advocate Hotline

Telephone
800.883.5910
Fax
(916) 843-6022
Mail
Executive and Advocate Services MS A381
Franchise Tax Board
PO Box 157
Rancho Cordova CA 95741-0157

Top 500

Personal Income Tax

Telephone
(888) 426-8555

Business Entities Tax

Telephone
(888) 426-8751
Mail
Franchise Tax Board
PO Box 3065
Rancho Cordova CA 95741-3065

Trusts, General Information

Telephone
800.852.5711

V

Voluntary Disclosure Program

Telephone
(916) 845.4476

Mail completed FTB 4925 - Application for a Voluntary Disclosure Agreement, to:

U.S. Mail
Voluntary Disclosure Program MS F182
Franchise Tax Board
PO Box 1779
Rancho Cordova CA 95741-1779
Private express mail carriers such as FedEx, UPS, DHL
Voluntary Disclosure Program MS F182
Franchise Tax Board
Sacramento CA 95827-1500

Volunteer Income Tax Assistance/Tax Counseling for the Elderly (VITA/TCE) - volunteers only

volunteercoordinator@ftb.ca.gov

W

Water’s-Edge

Telephone
(916) 845-5568
Mail
PO Box 1779
Rancho Cordova CA 95741-1779

Withholding Services and Compliance - (nonresident, real estate, or backup withholding information and questions)

Telephone
(888) 792-4900 From within the United States
(916) 845-4900 From outside the United States
Mail
Withholding Services and Compliance MS F182
Franchise Tax Board
PO Box 942867
Sacramento CA 94267-0651

Withholding Voluntary Compliance Program

Telephone
(888) 792-4900
Fax
(916) 843-6007

Mail Completed FTB 4827 - Withholding Voluntary Compliance Program Application, to:

U.S. Mail
WVCP Application MS F182
Franchise Tax Board
PO Box 1779
Sacramento CA 95741-1779
Private express mail carriers such as FedEx, UPS, DHL
Withholding Voluntary Compliance Program MS F182
Franchise Tax Board
Sacramento CA 95827-1500