FTB 1131 VRC Franchise Tax Board Privacy Notice on Collection Revised: 01/2021

The privacy and security of your personal information is of the utmost importance to us. We want you to have the highest confidence in the integrity, efficiency, and fairness of our state tax and non-tax debt collection system.

Your Rights and Responsibilities

You have a right to know what types of information we gather, how we use it, and to whom we may provide it. Information collected is subject to the California Information Practices Act, Civil Code Sections 1798-1798.78. When notice of an amount due, including any interest, is issued to you, you must timely pay the amount due to avoid further interest from accruing on the debt. You must provide your social security number or other identifying number on related documents for identification. (Revenue and Taxation Code (R&TC) Sections 10878, and 18621, 18624, and 19005)

Reason for Information Requests

We may request your personal information to resolve your delinquent debt owed to the Department of Motor Vehicles. (R&TC Section 10878) You must provide all requested information, unless indicated as “optional.”

Consequences of Noncompliance

If you fail to comply with our request for information or payment, we may take legal action to obtain the information and collect the debt. You may be subject to accruing interest, penalties and fees for noncompliance. If you provide false information, you may be subject to civil penalties and criminal prosecution. Noncompliance can increase the balance due on your debt.

Disclosure of Information

We will not disclose your personal information unless authorized by law. We may disclose your personal information as part of our collection process to third parties, such as employers, financial institutions, process agents, or others who hold assets belonging to you.

Responsibility for the Records

The Director of the Revenue Recovery Services Bureau maintains Franchise Tax Board’s records for Vehicle Registration Collections. You may review your records and bring any inaccuracies to our attention. You can obtain information about your records by:

888-355-6872 (within the United States)
916-845-6872 (from outside the United States)
Vehicle Registration Collections
Franchise Tax Board
PO Box 419001
Rancho Cordova, CA

Questions about the Debt

Direct questions about the validity or accuracy of the debt to the Department of Motor Vehicles at the phone number on the accompanying notice. To learn more about our Privacy Policy Statement, go to ftb.ca.gov/privacy.