Live Chat

Select Live Chat to ask general questions regarding personal and business income tax or get help with our website.

If you have specific questions about your account:

• Login to MyFTB and use Secure Chat.
• Call us:
  • 800.852.5711
  • 916.845.6500 outside the U.S.
  • 800.735.2929 TTY/TDD

  California Relay Service
  711 or 800.735.2929

  TTY (Device to Device)
  800.822.6268

To assure quality service, your chat may be monitored or recorded.

Business hours

7 a.m. to 5 p.m. weekdays, except state holidays. Hours are subject to change.

Important information

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Do not include personal information such as social security numbers, business identification numbers, and bank account numbers in your live chat conversation.

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