Live Chat

Select Live Chat to ask general questions regarding personal and business income tax or get help with our website.

If you have specific questions about your account:

• Login to MyFTB and use Secure Chat.
• Call us:
  • 800.852.5711
  • 916.845.6500 outside the U.S.
  • 800.735.2929 TTY/TDD

  California Relay Service
  711 or 800.735.2929

  TTY (Device to Device)
  800.822.6268

To assure quality service, your chat may be monitored or recorded.

Business hours

7 a.m. to 5 p.m. weekdays, except state holidays. Hours are subject to change.

Important information

Be secure

Do not include personal information such as social security numbers, business identification numbers, and bank account numbers in your live chat conversation.

Web browsers

Make sure you use web browsers we support.

Pop-up windows

This service uses pop-up windows. You may need to disable pop-up window blocking in order to use it.

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Last Updated: 08.17.2018