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State of California Franchise Tax Board

VITA - Quiz

Welcome to the Volunteer Procedures Quiz. This quiz is not submitted for scoring, nor will it be recorded. This is just a chance for you to see how much you know about each section. Your answers will be evaluated upon your clicking the Submit button. If your answer is incorrect, we urge you to try again and then go back and study that particular sub-section which pertains to that question.

If you have taken some practice quizzes and feel comfortable with your results, please proceed to the final exam. This exam is graded and will determine if the Franchise Tax Board can grant you a certification as a Volunteer Income Tax Assistant. You may take the final exam at any time by clicking the link on the upper right of this page.

Good luck!

1 . Volunteers should not try to publicize their own sites.  

2 . Does a volunteer have any legal responsibility for the accuracy of the completed return?  


3 . The phone number you will give your client if they have questions about their account and you are not with them.  



4 . The Site Identification Number is assigned by.  


5 . A Volunteer Information Sheet is included in the manual and must be:  


6 . Any change in service hours or location should be reported immediately to:  



7 . Payment for services is never acceptable in the volunteer program.  

8 . All information received from a client is confidential.  

9 . Ordering additional paper forms can be done by:  



10 . Once the return has been prepared, you may retain confidential information from the client's return in case the client needs to file a Form 540X.  

 
 

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