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VITA - Quiz

Welcome to the Volunteer Procedures Quiz. This quiz is not submitted for scoring, nor will it be recorded. This is just a chance for you to see how much you know about each section. Your answers will be evaluated upon your clicking the Submit button. If your answer is incorrect, we urge you to try again and then go back and study that particular sub-section which pertains to that question.

If you have taken some practice quizzes and feel comfortable with your results, please proceed to the final exam. This exam is graded and will determine if the Franchise Tax Board can grant you a certification as a Volunteer Income Tax Assistant. You may take the final exam at any time by clicking the link on the upper right of this page.

Good luck!

1 . The primary responsibility of a volunteer is to:  


2 . The Site Identification Number is assigned by.  


3 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to:  


4 . Payment for services is never acceptable in the volunteer program.  

5 . The most effective publicity is usually:  



6 . Discussion and retention of client information by an FTB volunteer site is not allowed.  

7 . The quality review process is:  



8 . Any change in service hours or location should be reported immediately to:  



9 . Volunteers should not try to publicize their own sites.  

10 . Payment for completing a tax return in the volunteer program is:  


 
 

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Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.