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VITA - Quiz

Welcome to the Volunteer Procedures Quiz. This quiz is not submitted for scoring, nor will it be recorded. This is just a chance for you to see how much you know about each section. Your answers will be evaluated upon your clicking the Submit button. If your answer is incorrect, we urge you to try again and then go back and study that particular sub-section which pertains to that question.

If you have taken some practice quizzes and feel comfortable with your results, please proceed to the final exam. This exam is graded and will determine if the Franchise Tax Board can grant you a certification as a Volunteer Income Tax Assistant. You may take the final exam at any time by clicking the link on the upper right of this page.

Good luck!

1 . Volunteers should not try to publicize their own sites.   1 . Volunteers should not try to publicize their own sites.  
2 . The quality review process is:   2 . The quality review process is:  


3 . Volunteer site coordinators may use local newspapers, television and radio shows to publicize the program.   3 . Volunteer site coordinators may use local newspapers, television and radio shows to publicize the program.  

4 . Discussion and retention of client information by an FTB volunteer site is not allowed.   4 . Discussion and retention of client information by an FTB volunteer site is not allowed.  
5 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to:   5 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to:  

6 . All information received from a client is confidential.   6 . All information received from a client is confidential.  
7 . Does a volunteer have any legal responsibility for the accuracy of the completed return?   7 . Does a volunteer have any legal responsibility for the accuracy of the completed return?  

8 . A volunteer is responsible for:   8 . A volunteer is responsible for:  

9 . Any change in service hours or location should be reported immediately to:   9 . Any change in service hours or location should be reported immediately to:  


10 . If there is a doubt about whether a taxpayer should file a return, the volunteer should:   10 . If there is a doubt about whether a taxpayer should file a return, the volunteer should:  

 
 

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