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VITA - Quiz

Welcome to the Volunteer Procedures Quiz. This quiz is not submitted for scoring, nor will it be recorded. This is just a chance for you to see how much you know about each section. Your answers will be evaluated upon your clicking the Submit button. If your answer is incorrect, we urge you to try again and then go back and study that particular sub-section which pertains to that question.

If you have taken some practice quizzes and feel comfortable with your results, please proceed to the final exam. This exam is graded and will determine if the Franchise Tax Board can grant you a certification as a Volunteer Income Tax Assistant. You may take the final exam at any time by clicking the link on the upper right of this page.

Good luck!

1 . The most effective publicity is usually:   1 . The most effective publicity is usually:  


2 . Payment for completing a tax return in the volunteer program is:   2 . Payment for completing a tax return in the volunteer program is:  

3 . Volunteer site coordinators may use local newspapers, television and radio shows to publicize the program.   3 . Volunteer site coordinators may use local newspapers, television and radio shows to publicize the program.  

4 . Payment for services is never acceptable in the volunteer program.   4 . Payment for services is never acceptable in the volunteer program.  
5 . A volunteer is responsible for:   5 . A volunteer is responsible for:  

6 . The scope of VITA/TCE is to provide:   6 . The scope of VITA/TCE is to provide:  

7 . Site Identification Number/site numbers can be set as defaults in the TaxWise system.   7 . Site Identification Number/site numbers can be set as defaults in the TaxWise system.  
8 . Discussion and retention of client information by an FTB volunteer site is not allowed.   8 . Discussion and retention of client information by an FTB volunteer site is not allowed.  
9 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to:   9 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to:  

10 . Volunteers should not try to publicize their own sites.   10 . Volunteers should not try to publicize their own sites.  
 
 

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