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VITA - Quiz

Welcome to the Volunteer Procedures Quiz. This quiz is not submitted for scoring, nor will it be recorded. This is just a chance for you to see how much you know about each section. Your answers will be evaluated upon your clicking the Submit button. If your answer is incorrect, we urge you to try again and then go back and study that particular sub-section which pertains to that question.

If you have taken some practice quizzes and feel comfortable with your results, please proceed to the final exam. This exam is graded and will determine if the Franchise Tax Board can grant you a certification as a Volunteer Income Tax Assistant. You may take the final exam at any time by clicking the link on the upper right of this page.

Good luck!

1 . The phone number you will give your client if they have questions about their account and you are not with them.   1 . The phone number you will give your client if they have questions about their account and you are not with them.  


2 . Does a volunteer have any legal responsibility for the accuracy of the completed return?   2 . Does a volunteer have any legal responsibility for the accuracy of the completed return?  

3 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to:   3 . If a taxpayer asks for information regarding the Federal Privacy Act, refer them to:  

4 . Site Identification Number/site numbers can be set as defaults in the software system.   4 . Site Identification Number/site numbers can be set as defaults in the software system.  
5 . Any change in service hours or location should be reported immediately to:   5 . Any change in service hours or location should be reported immediately to:  


6 . All information received from a client is confidential.   6 . All information received from a client is confidential.  
7 . The legal responsibility of the tax return belongs to:   7 . The legal responsibility of the tax return belongs to:  


8 . Payment for services is never acceptable in the volunteer program.   8 . Payment for services is never acceptable in the volunteer program.  
9 . The Site Identification Number is assigned by.   9 . The Site Identification Number is assigned by.  

10 . A Volunteer Information Sheet is included in the manual and must be:   10 . A Volunteer Information Sheet is included in the manual and must be:  

 
 

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