Interagency Intercept Collection Program
The Interagency Intercept Collection (IIC) Program intercepts (offsets) refunds when individuals have delinquent debts owed to government agencies and California colleges. We administer the IIC program on behalf of the State Controller's Office. We intercept only the amount owed. Law references
Types of intercepted payments:
- Personal income tax refunds.
- Lottery winnings.
- Unclaimed property disbursements.
Example: If an individual expects a personal income tax refund of $500 and owes $100 for delinquent college tuition, we intercept $100 to pay the college owed the tuition. We send the remaining $400 refund to the individual within 25 business days. We also send a notice to individuals when we intercept their funds.
Contact information - If you have questions or disagree with the intercept, call the agency listed on the intercept notice that we sent you. We do not have any detailed information about your account with the agency.
If you cannot resolve your issue with the intercepting agency, contact us.
For more information, see our FAQs.
To participate in our intercept program, you must be:
- A California state, city, or county agency.
- A California state college, community college district, or other post-secondary educational institution.
Call us at 916.845.5344, if your agency has questions about the program, or watch our May 17 Live Webinar on Client Participation Basics to learn more about our program.
Check here for changes to program, procedures, fee amounts, and law updates.
- January 2019 - New Toll-Free Number for IIC Debtors
- November 2018 - Fee for Calendar Year 2019
- July 2017 - Fallout Reports and Weekly Detail Report Sent via SWIFT Starting Mid-August 2017
- July 2017 - Fee for Calendar Year 2018
- November 2016 - FTB SWIFT 90 Day Retention Policy.
- March 2016 - Due Process Reminder: Pre-Intercept Letter Requirements.
- November 2015 - Fee for Calendar Year 2016.
Forms and publications
|Number and name||Intended use|
|FTB 2645 - Interagency Intercept Collection Participation Guide||For participating agencies and agencies who want to participate|
|FTB 2282 PC - Initial Request to Participate||New agencies or debt type changes|
|FTB 2280 PC - Intent to Participate and Agency Certification||New agencies and returning agencies (annually)|
|FTB 2280A PC - Intent to Participate - Identification Search||New and returning agencies for ID Lookup|
|FTB 2288 - Pre-Intercept Notice Sample||Use as a model for your intercept notice|
|FTB 2646 - Interagency Intercept Collection Program Time Line||Annual intercept process|
|FTB 7904 - Vendor / Contractor Confidentiality Statement||Confidentiality Statement|
Government Code Sections 12419.2-3, 12419.5, and 12419.7-12
▪ Provides general authority for the IIC program.
▪ Establishes debt priorities.
▪ Identifies authorized debts, payments and participating agencies.
|Government Code Section 12419.8 and California Revenue &Taxation Code 19551||Authorizes city and county tax officials pursuing property tax debts to request social security numbers.|
State Administrative Manual 8790
▪ Outlines offsets to collect state debts.
▪ Requires state agencies to notify the debtor prior to offset and to provide them opportunity to present any valid objection.
|State Administrative Manual 8776.6||Outlines state agencies' collection procedures prior to offset.|
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Last Updated: 01.23.2019