FTB Stops Accepting Cash Payments in Los Angeles and Oakland Field Offices
Starting June 1, we will stop accepting cash payments in the Los Angeles and Oakland Field Offices for a 12-month pilot basis.
The “no-cash” policy change is intended to increase taxpayer and employee safety, reduce taxpayer wait times at public counters, and reduce cost in handling cash. Accepting cash payments is costly in both the staff time it takes to process cash and in armored car services. If the pilot is successful, we plan to expand it to all of our public service field offices.
Instead of driving to a field office, individuals can make payments by visiting us online and using Web Pay. Taxpayers can schedule their estimated tax payments up to one year in advance and sign up for automated email reminders. New this year is the ability to save your bank account number to view scheduled Web Pay requests, and to cancel a payment.
Individuals who want to make payments at field offices can use checks, their debit/credit cards with the Visa and MasterCard logo. Individuals can also pay using the following credit cards:
- American Express.
A 2.3 percent convenience fee will be charged by the credit card processing vendor, Official Payments Corporation. The minimum fee is $1. We also accept payments via money orders and Western Union.
Business taxpayers can pay in person by check or money order. We do not have a credit card program for businesses. Businesses can pay online by using Web Pay for Businesses or Electronic Funds Transfer for Banks and Corporations. For more details, go to our website at ftb.ca.gov.