Tax News
Ask the Advocate

Steve Sims, Taxpayers' Rights Advocate.

Taxpayers’ Bill of Rights Annual Report Available

Each year the Taxpayers’ Bill of Rights requires me to provide my findings of areas where FTB can improve its operations and services to taxpayers to the California Legislature. I do this in my Taxpayers’ Bill of Rights Annual Report to the Legislature.

Areas of improvement are primarily identified during my interactions with the tax professional community and from submissions into our Systemic Issues Management System (SIMS). My constant interaction with the tax professional community during my frequent presentations, the annual Taxpayers’ Bill of Rights Hearing, and Advisory Board meetings, allow me to hear firsthand what issues, concerns, and challenges taxpayers face and the impact of tax legislation. Furthermore, when I combine the information gained from my tax professional interactions with submissions into our SIMS, I am able to stay apprised of the effects that law changes, FTB’s policies, processes, and procedures have on taxpayers.
In this year’s report, I discuss issues, areas of concern, and challenges that both the taxpayers and FTB face regarding the following issues:
  • Auditor Retention
  • Collections
  • Conformity
  • Late State/Federal Legislation
  • Tax Liens
  • Investigations Transparency
  • Penalties
  • Education and Outreach
A complete copy of the 2011 Taxpayers’ Bill of Rights Annual Report to the Legislature is available at ftb.ca.gov. Search for 2011 Annual Report.
If you would like to report a systemic issue, go to ftb.ca.gov and search for systemic. Systemic issues:
  • Affect multiple taxpayers.
  • Relate to FTB systems, policies, and/or procedures.
  • Involve protecting taxpayer rights.
  • Reduce or prevent taxpayer burdens.

Steve Sims, EA
Taxpayers’ Rights Advocate

Follow me on Twitter at twitter.com/FTBAdvocate.

Back to January 2012 Tax News