Tax News
eDemand – A Tool for Escrow Companies

Escrow company lien pay off requests are fast and easy with eDemand. eDemand is an online application that provides escrow and title companies a fast and simple way to submit a lien payoff request to us.

eDemand requests:

  • Are processed faster than mailed or faxed demands.
  • Provide instant delivery confirmation.
  • Contain all the needed information we need to process your request.
  • Are accurate and eliminate the need for our follow-up calls.
  • Provide a comment field for your special instructions.

We would like to increase the use of eDemand and created a California Tax Tip on YouTube (coming soon) to highlight the benefits and encourage its use. We plan to display our video on our website, use during education and outreach efforts, and provide the escrow and title industry a direct link to the video.

The faster the escrow company receives our Demand to Pay the State Tax Lien, the sooner escrow can close. Implemented in July 2008, eDemand enables companies to go to our public website, input the required information, and receive a Demand to Pay a State Tax Lien in one to three business days compared to five to seven days for faxed lien payoff requests.

Currently 67 percent of all our lien payoff requests are made through eDemand. Our goal is to increase the usage of eDemand to 100 percent.

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