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Alternative ways to pay

Your clients can take care of their FTB financial responsibilities electronically with peace of mind, knowing that we have securely received their payments. Paying electronically means your clients don't have to spend time writing and mailing checks, and their payments are quickly applied to their accounts. The various ways your clients can pay electronically are described below, and on our website,

Web Pay: Your clients can use an online account transaction at any time to pay any FTB liability, including:

  • Estimated tax payments (Form 540-ES).
  • A balance due on their tax return.
  • Extension payments (Form FTB 3519).
  • Prior-year amounts.
  • Any bill.

To make a payment, your clients can simply choose the payment amount, and the date the funds should be transferred from their checking or savings accounts. A built-in verification process for bank account and routing numbers helps taxpayers avoid entering incorrect banking information.

Electronic funds withdrawal: Your clients can also pay when they e-file a balance due return, and not worry about having to remember to mail a check. They can choose the amount they want to pay, as well as the date they want the funds to be transferred from either their checking or savings account. They can even schedule electronic withdrawal for their next year’s estimated tax payments when they e-file.

Credit Card: Your clients can use their credit cards to pay any bill when they make a payment through Official Payments Corporation. Official Payments Corporation charges a convenience fee of 2.5 percent (minimum $1), and accepts the following cards:

  • Discover/NOVUS.
  • MasterCard.
  • Visa.
  • American Express.

Installment Agreement: If your clients are unable to pay their balances in full, encourage them to apply for an installment agreement online. Generally, your clients will qualify if they:

  • Owe a balance of $10,000 or less.
  • Agree to pay their balance in 36 months or less.
  • Have filed all personal income tax returns.

We also accept installment agreement applications for balances up to $25,000, and for payment periods up to 60 months. If you have clients who owe balances between $10,000 and $25,000, they need to call us at 800.689.4776, to discuss setting up an installment agreement.