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Individual: How to Register for a MyFTB Account

This How-To guide steps through the process to register for a MyFTB account.

Important! After you register, Franchise Tax Board will mail you a Personal Identification Number (PIN). If you moved since you last filed your last return, and you need to update your address, call us.

Locate the MyFTB icon and select the Registerbutton.

  • Enter your account registration information.
    * = required field
  • Select the Continue button.

Enter Account Registration Information

  • Select your three Security Questions and enter an answer for each question.
  • Create your Password.
  • Select the Continue button.

Create Your Profile

  • Select the Individual radio button.
  • Select the Continue button.

Choose Your Role

  • Enter your individual information.
    * = required field
  • Read the text and check the box.
  • Select the Submit button.

Enter the Individual Information

  • Franchise Tax Board will mail you a Personal Identification Number (PIN) to activate your account. The PIN will be mailed via the United States Postal Service within 3 to 5 business days. Please allow 10 days to receive the PIN.
  • You have 21 days from the date you submit your registration to enter the PIN. If you do not activate your account within 21 days, you will need to re-register – starting with Step 1.

Confirmation of Registration

  • After you receive your PIN in the mail:
    • Go to
    • Select the Login button.

PIN Received

Access Your Account page, select the Continue to Login button

  • Enter your User Name in the field.
  • Enter your Password in the field.
  • Enter the characters from the picture.
  • Select the Login button.

Access Your Account

  • Enter your PIN in the field.
  • Select the Continue button.

Enter PIN

  • The PIN is a onetime use only to activate your MyFTB account.
  • Select the Continue button to navigate to your MyFTB account.

Registration Account Activation Complete

  • The Taxpayer Overview is the homepage when you login.

Taxpayer Overview

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Last Updated: 03.22.2018