I received a notice that didn't show all payments made. How do I get credit for them?
To get credit for missing payments, attach copies of the front and back of your canceled checks to the notice you have received and mail it to us. If the payment was made by other means such as Western Union or Electronic Funds Transfer, attach any documentation that verifies receipt of payments by the Franchise Tax Board to the notice you have received.
Mail your correspondence to:
Franchise Tax Board
P.O. Box 942867
Sacramento, CA 94267-0001
You may call 800.852.5711, press 1 for personal income tax, press 6 for other information, then press 2 for general tax questions and to speak to a representative. Be sure to have copies of the front and back of your canceled checks or documentation that verifies receipt of payments by the Franchise Tax Board available when you call.
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