Chat with an FTB Representative

My spouse passed away. You sent a refund with both our names on it. What do I do?

Take the check and a copy of the death certificate to your bank and try to cash or deposit it.

If your bank will not accept the refund check, call 800.852.5711 and select option 1 for Personal Income Tax, then option 6 to speak with a Franchise Tax Board Representative. We will send you a letter, which authorizes the bank to accept the check. Take our letter, the check and a copy of the death certificate to the bank. If your bank still will not accept the check, you will need to return it to the Franchise Tax Board. Send a letter, along with the uncashed check and a copy of the death certificate, asking for the check to be issued in your name only.

Mail your request to:

Franchise Tax Board
P.O. Box 942840
Sacramento CA 94240-0040

Please allow 4 weeks from the date of your letter to receive the new refund check.