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State of California Franchise Tax Board

Vehicle Registration Collections - Contact Information


Our call centers are now fully operational. We were experiencing technical difficulties on Monday but those issues have been resolved.

For those of you who could not get through our phone lines, we have extended our call center hours on Tuesday, April 14 and Wednesday, April 15 to 9 p.m.

In addition, we extended the following FTB field offices hours of operation until 7 p.m. through April 15, 2015.

San Diego | Santa Ana | Oakland | San Francisco | Sacramento


If you want to talk to someone about a collection notice, you must be the registered owner of the vehicle or have a power of attorney from the registered owner.

Before you call, have the account number ready.

For a delinquent vehicle registration debt, the account number is the vehicle license plate number followed by the last year the vehicle was registered.

For a dishonored check debt, the account number begins with the letter D.

FTB Delinquent Vehicle Registration Collections

888.355.6872, 7 a.m. - 5 p.m., Monday - Friday, except state holidays.

DMV Delinquent Vehicle Registration

Call DMV for specific account information.

916.657.8120 (not toll free)

  • Monday, Tuesday, Thursday, and Friday 8 a.m. - 5 p.m.
  • Wednesday 9 a.m. - 5 p.m.

DMV Dishonored Checks

Call DMV to dispute a dishonored check.

916.657.8101 (not toll free), 8 a.m. - 5 p.m., Monday - Friday, except state holidays.