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State of California Franchise Tax Board

Contact Center


Tax Technicians in our contact centers provide taxpayers with current information about personal and corporate taxes, and general tax assistance. They may also handle correspondence and email from taxpayers.

Salaries, Career Ladder and Minimum Qualifications

You must meet the minimum qualifications of our Tax Technician classification to be eligible for a permanent position.

Tax Technician Internet Exam

This internet exam is based on experience and education. Taking and passing the exam is the first step in obtaining a career as a Tax Technician.

Bilingual Opportunities

You can receive additional pay for speaking a second language.


Chat with an FTB Representative