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California Franchise Tax Board Information Directory

Members of the Board

  • Chair: Betty T. Yee, State Controller
  • Member: George Runner, Chair, State Board of Equalization
  • Member: Keely Bosler, Director of Finance

Executive Officer

  • Selvi Stanislaus

Website

ftb.ca.gov

Automated Telephone Service

FTB’s automated telephone system provides services in both English and Spanish to callers with touch-tone telephones. Callers may listen to recorded answers to frequently asked questions about state income taxes, 24 hours a day, seven days a week. Callers may order personal income tax forms, verify the status of their personal income tax refund, check their balance due, and confirm recent payment amounts and dates, 24 hours a day, except 9:45 p.m. Sunday to 12:15 a.m. Monday. Callers may order business entity tax forms 6 a.m. to 10 p.m. weekdays, 6 a.m. to 4:30 p.m. Saturdays.

From within the United States 800.338.0505
From outside the United States 916.845.6500

General Telephone Service (Taxpayer Services Center)

Telephone assistance is available year-round from 7 a.m. to 5 p.m. weekdays, except state holidays. We may modify these hours without notice to meet operational needs.

From within the United States 800.852.5711
From outside the United States 916.845.6500

Tax Assistance for Persons with Hearing or Speech Impairments

Persons with hearing or speech impairments:
TTY/TDD 800.822.6268

Tax Practitioner Services

Hotline 916.845.7057
Hotline (fax) 916.845.9300
e-file 916.845.0353

Where to Call or Write

If an address is not shown, use:

Unit Name
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

A

Accounting Period/Method Change 800.852.5711

Change of Accounting Method/Period
Franchise Tax Board
PO Box 1998
Rancho Cordova CA 95741-1998

Application for Revivor 916.845.7033

Audit Division
Go to ftb.ca.gov and search for management team directory

B

Bankruptcy, Personal Income Tax 916.845.4750
Fax 916.845.9799
(Personal Income Tax - Chapters 7, 11, and 13)

Bankruptcy PIT MS A340
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Bankruptcy, Business Entities Tax 916.845.4750
Fax 916.845.9799
(Business Entities - Chapters 7 and 11)

Bankruptcy BE MS A345
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Business Entities 800.478.7194

C

City Business Tax Program - Data Exchange
Email: LocalGovtLiaison@ftb.ca.gov
ACD 916.845.6304

Claims for Refund 800.852.5711

Collections

  • Business Entities Tax 888.635.0494
    Collection Contact Center 888.635.0494 or
    • Corporations
    • Exempt Corporations
    • Partnerships
    • Limited Liability Corporations (LLC)
  • Personal Income Tax
    Practitioner Hotline 916.845.7057
    Hotline Fax 916.845.9300
    Collection Contact Center 800.689.4776 or 916.845.4470

  • Account Recovery and Resolution Team (ARRT)
    ACD 916.845.7065 or 888.382.3707
    Fax 916.843.2425

    ARRT MS A411
    Franchise Tax Board
    PO Box 2952
    Sacramento CA 95812-2952

  • Court-Ordered Debt Collections 916.845.4064
    Court-Ordered Debt Collections MS A113
    Franchise Tax Board
    PO Box 1328
    Rancho Cordova CA 95741-1328

  • Vehicle Registration Debt Collections (DMV)
    888.355.6872 or 916.845.6872
    Vehicle Registration Collections MS A113
    Franchise Tax Board
    PO Box 419001
    Rancho Cordova CA 95741-9001

Computerized Tax Processors (CTP) Program
916.845.4522
Email: substituteforms@ftb.ca.gov

Criminal Investigation 916.227.3203
Fax 916.227.2798

Criminal Investigation Bureau MS L9-3
Franchise Tax Board
PO Box 219
Rancho Cordova CA 95741-0219

D

Data Exchange Production Services 916.845.3778

Decedent and Probate Program 916.845.3048
Fax 916.845.0479

Decedent and Probate Program MS A454
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Disclosure Section 916.845.3226

Disclosure Section MS A181
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Dishonored Checks, Status of 800.852.5711

E

Economic and Statistical Research Bureau 916.845.3375
Revenue Analysis Section 916.845.5125
Statistical Research and Modeling Section 916.845.3362
Tax Policy Section 916.845.7103
Fax 916.845.5472

Education and Outreach 916.845.5424

e-Programs Customer Service 916.845.0353
Email: e-file@ftb.ca.gov
e-file 916.845.0353
EFT 916.845.4025
Fax 916.855.5556

e-Programs Customer Service MS F284
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Equal Employment Opportunity 916.845.3651

Estates, General Information 800.852.5711

Exempt Organizations/Nonprofits and Charities 916.845.4171

Exempt Organizations Unit MS F120
Franchise Tax Board
PO Box 1286
Rancho Cordova CA 95741-1286

F

Federal Treasury Offset Program 916.845.2867

Filing Compliance Program 916.845.3777
Mail Completed FTB 5841, Request for Filing Compliance Agreement, to:

(U.S. Mail)

Filing Compliance Program MS F180
Franchise Tax Board
PO Box 1779
Rancho Cordova CA 95741-1779

(private express mail carriers such as FedEx, UPS, DHL)

Filing Compliance Program MS F180
Franchise Tax Board
Sacramento CA 95827-1500

Filing Enforcement Notice Information
Email: filing.enforcement@ftb.ca.gov
Personal Income Tax 866.204.7902
Fax 916.855.5646

Business Entities Tax 866.204.7902
Fax 916.843.6169

Financial Institution Record Match (FIRM)
Email: FTBFIRMHELP@ftb.ca.gov
Phone 916.845.5781
Fax 916.843.0267

FIRM MS A243
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Go to ftb.ca.gov and search FIRM

FIRM Administrator: Informatix, Inc 866.576.5986
Email: CATAX@informatixinc.com
Phone 866.576.5986
Fax 517.318.4696

Corp Office
Informatix, Inc
2485 Natomas Park Drive Suite 430
Sacramento CA 95833

Fraud (to report tax fraud)
Tax Informant Hotline 800.540.3453
Go to ftb.ca.gov and search for fraud.

H

Human Resources 916.845.3650

I

Identity Theft Hotline 916.845.7088
Fax 916.843.0561

Identity Theft Team MS A421
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

Information Returns 916.845.6304

Innocent Spouse Program 916.845.7072

Innocent Joint Filer Program MS A452
Franchise Tax Board
PO Box 2966
Rancho Cordova CA 95741-2966

Installment Agreements 800.689.4776
Personal Income Tax 800.689.4776 or 916.845.4470
Business Entities Tax 888.635.0494 or 916.845.7033

Interagency Intercept
From within the United States 800.852.5711
From outside the United States 916.845.6500

Involuntary Conversions, Ext./Time 800.852.5711

IRS Reporting/Tax Examination Change
Fax 916.843.2269

L

Legal Rulings/Notices (requests for) 916.845.3190
Go to ftb.ca.gov and search for legal documents.

Legal Division MS A260
Franchise Tax Board
PO Box 1720
Rancho Cordova CA 95741-1720

Legislation, Obtain a Specific Bill
leginfo.ca.gov

Legislative Bill Room
State Capitol Rm B-32
Sacramento CA 95814

Legislation, Policy/Administrative Issues 916.845.4326

Letter of Good Standing (request for) 800.852.5711

Lien Program 916.845.4350
Fax 916.845.4389

Lien Program MS A456
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952

M

Mortgage Interest Filing Enforcement 866.204.7902

Multilingual Communications
Email: MultilingualCommunications@ftb.ca.gov
Program 916.845.3976

N

New Employment Credit 916.845.3464

News Media 916.845.4800

O

Offers in Compromise 916.845.4787

Offer in Compromise Group MS A453
Franchise Tax Board
PO Box 2966
Rancho Cordova CA 95741-2966

Outbound Contact
Personal Income Tax 866.267.6282 or 888.895.8125
Business Entities Tax 866.750.7571 or 888.426.9107

P

Personal Income Taxes 800.852.5711

Political Reform Audit 916.845.4834

Power of Attorney (POA)

POA/Tax Information Authorization (TIA) Unit
Franchise Tax Board
PO Box 2828
Rancho Cordova CA 95741-2828

Procurement (for questions on data exchanges or to initiate an interagency agreement)
Email: DRSIA@ftb.ca.gov
Data Resources and Services Unit 916.845.6304

Protest Section (fax) 916.364.2754

Protest Control Desk MS F380
Franchise Tax Board
PO Box 1286
Rancho Cordova CA 95741-1286

Public Records Act 916.845.3226

Disclosure Office MS A181
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

R

Regulations
Administration/Status 916.845.6080

Research, Economic and Statistical - See Economic Returns, Request for Copies (prior years)
Personal Income Tax 916.845.5375
Business Entities Tax 916.845.5116

Data Storage MS D110
Franchise Tax Board
PO Box 1570
Rancho Cordova CA 95741-1570

Revivor/Restoration 916.845.7033

S

S Corporation - Termination of S Corporation Election 800.852.5711

Franchise Tax Board
PO Box 942857
Sacramento CA 94257-0500

Secretary of State
sos.ca.gov
Corporation Status 916.657.5448
Corporate Name Availability 916.657.5448
Corporate Officers 916.657.5448

Secretary of State
1500 11th Street
Sacramento CA 95814

Settlement Bureau (fax) 916.845.4747

Settlement Bureau MS A270
Franchise Tax Board
PO Box 3070
Rancho Cordova CA 95741-3070

Small Business Liaison 916.845.4669

Speakers’ Bureau
Email: speakersbureau@ftb.ca.gov
Requests for speakers 916.845.4669

Speakers’ Bureau MS F280
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Suspended Corporation 916.845.7033

T

Tax Forms
Download forms at ftb.ca.gov
Order forms by phone: 800.338.0505

Tax Forms Request MS D120
Franchise Tax Board
PO Box 307
Rancho Cordova CA 95741-0307

Tax Informant Hotline 800.540.3453
Go to ftb.ca.gov and search for fraud.

Tax News
Email: taxnews@ftb.ca.gov

Tax News Editor MS F280
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

Tax Practitioner Hotline 916.845.7057
Fax 916.845.9300

Tax Shelter Hotline 916.845.4300
Email: taxshelter@ftb.ca.gov
Go to ftb.ca.gov and search for Shelter Hotline.

Taxpayers’ Rights Advocate
Advocate Hotline 800.883.5910
Fax 916.843.6022

Executive and Advocate Services MS A381
Franchise Tax Board
PO Box 157
Rancho Cordova CA 95741-0157

Top 500
Personal Income Tax 888.426.8555
Business Entities Tax 888.426.8751

Franchise Tax Board
PO Box 3065
Rancho Cordova CA 95741-3065

Trusts, General Information 800.852.5711

V

Voluntary Disclosure Program 916.845.4476
Mail completed FTB 4925, Application for a Voluntary Disclosure Agreement, to:

(U.S. Mail)

Voluntary Disclosure Program MS F182
Franchise Tax Board
PO Box 1779
Rancho Cordova CA 95741-1779

(private express mail carriers such as FedEx, UPS, DHL)

Voluntary Disclosure Program MS F182
Franchise Tax Board
Sacramento CA 95827-1500

Volunteer Income Tax Assistance/Tax Counseling for the Elderly (VITA/TCE) - volunteers only
Email: volunteercoordinator@ftb.ca.gov

W

Water’s-Edge 916.845.5568

PO Box 1779
Rancho Cordova CA 95741-1779

Withholding Services and Compliance (nonresident, real estate, or backup withholding information and questions)
From within the United States 888.792.4900
From outside the United States 916.845.4900

Withholding Services and Compliance MS F182
Franchise Tax Board
PO Box 942867
Sacramento CA 94267-0651

Withholding Voluntary Compliance Program
888.792.4900
Fax 916.843.6007

Mail Completed FTB 4827, Withholding Voluntary Compliance Program Application, to:

(U.S. Mail)

WVCP Application MS F182
Franchise Tax Board
PO Box 1779
Sacramento CA 95741-1779

(private express mail carriers such as FedEx, UPS, DHL)

Withholding Voluntary Compliance Program MS F182
Franchise Tax Board
Sacramento CA 95827-1500

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