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State of California Franchise Tax Board

Corporate EFT Bank and Vendor Transition Information

General information

Effective July 1, 2009, the bank and processor changed for our Corporate EFT Program.

Specific information on EFT payment options

ACH credit

Effective July 1, 2009, our corporate EFT bank account is at Citibank. We mailed a notice in June to ACH credit taxpayers that provided the new bank account and routing numbers. If you use the ACH credit method and did not receive the new banking information, call our e-Programs customer service at 916.845.4025.

If you try to initiate a payment to our old Union Bank of California account on or after July 1, 2009, the payment will be returned to you. Consequently, your payment may arrive late and be subject to delinquency charges.

If you pay other California State Agencies by EFT, such as, the Board of Equalization or the Employment Development Department, make sure you do not use our bank account number for those agencies. Each agency has a separate bank account number.

ACH debit

Effective July 1, 2009, our vendor changed for processing corporate EFT payments. If you used the previous vendor's phone system, continue to call the same phone number (1.800.554.7500) to make your payments. If you used the previous vendor's website application, use the new vendor's website at to make your payments.

If you established your security code with the previous vendor, use the same security code with the new vendor (phone or Internet). If not, change your temporary security code we mailed to you when you registered for the ACH Debit method before you use the new vendor.

To use the new vendor's website application, you will need a password in addition to your security code. To establish your password, go to and select Franchise Tax Board to go to the Login page. From the Login page, click the "First time user" button to establish your password and activate your account. You will also need to select a security question and enter an email address. The security question and email address are used if you forget your security code or password.

If you have a temporary security code when you activate your account via the Internet, you will need to change your temporary security code after you establish your password. After establishing your password, click the "Return to Login Page" on the left side of the page. Enter your entity identification number, your temporary security code, and your password, then click Login. You will then be prompted to change your temporary security code.

If you used the previous vendor's software to make your payment request, you must now use either the phone or website option.

If you have any questions, contact e-Programs customer service at 916.845.4025 (not toll-free).

Other EFT information

Chat with an FTB Representative