Electronic Funds Transfer - Automated Clearing House (ACH) Debit
The ACH Debit method allows you to transfer funds by instructing the state to electronically debit a bank account you control for the amount that you report to the state's data collector. Your account will be debited only upon your initiation and for the amount you specify.
The state pays the cost for you to report an ACH Debit payment. You will be responsible for the fee, if any, that your financial institution may charge for the actual transfer of funds.
To use the ACH Debit method, you must first register with FTB and our vendor by completing and submitting an Authorization Agreement for Electronic Funds Transfer (FTB 3815) selecting the ACH Debit method. After you register, FTB will send you a confirmation letter.
How to make a payment
After you have registered, you can initiate an ACH Debit payment using the Internet or touch-tone telephone. Prior to making your first payment you must activate your account with the state’s data collector.
- Internet: govone.com/PAYCAL
To activate your account via the Internet:
- Go to govone.com/PAYCAL.
- Select California Franchise Tax Board.
- From the Sign In Page, select Register under “First time user.”
- Enter your FTB Entity Identification Number and Security Code, then enter the requested information to complete your account registration.
If you make a payment using the touch-tone phone method, you will use the same security code you established on the Internet.
- Touch-tone phone: 1.800.554.7500 (toll-free)
To activate your account via touch-tone phone, call the toll-free number to change your temporary security code to a 4-digit number. If you choose to make a payment via the Internet you will use the same security code you established using the touch-tone phone. However, prior to using the Internet option, you will need to establish a password as described above by selecting "First time user" on the Sign In page.
Information required to make a payment
To make a payment on the Internet or by touch-tone phone, you will need the following information:
- 7-digit California corporation number.
- Security code (and password if making your payment via the Internet).
- 5-digit Tax Type Code - FTB EFT Tax Type Codes (FTB 3826).
- Tax Period Ending Date. The income year ending date for the year of the tax liability. Touch-tone phone, enter as MMYY. Internet, enter as MM/YYYY.
- Payment amount (dollars and cents).
- Bank Account Debit Date. The date you want the payment to transfer out of your account and into the state’s bank account.
When to report a payment
For an EFT payment to be timely, the funds transferred must settle into the state's bank account no later than the first banking day following your payment due date.
To ensure your payment settles into the state's bank account on time, you must make your payment on or before the due date of your payment. The funds will settle into the state's bank account on the date you specify the funds to be debited from your bank account.
You may call the data collector or use the Internet at any time to report your payment. The service is available 24 hours a day, all year. If you call on your payment due date, you must complete your call by 3:00 p.m. Pacific Time. Otherwise, your payment will not be initiated until the next banking day and will be late. If you use the Internet on your payment due date, you must submit your payment request by 3:00 p.m. Pacific Time. Otherwise, your payment will not be initiated until the next banking day and will be late.
Warehousing a payment
This allows you to call the data collector and select a future date for your payment to transfer to the state’s bank account. You may designate any banking day up to 90 days in advance, as the debit date of the payment. (The debit date is the date the payment will transfer out of your account and into the state’s bank account.)
Verification of payment
When you report your ACH Debit payment, you will receive a reference number from the data collector. This serves as verification of the date you reported your payment.
Using the Internet or touch-tone phone, you can perform other transactions such as:
- Change your security code and password. You can change your security code using the Internet or touch-tone phone. You can only change your password via the Internet.
- Cancel a payment. You can cancel a previously submitted payment until 3:00 p.m. Pacific Time one business day prior to your selected debit date. You can cancel a payment using the Internet or touch-tone phone, regardless of how the payment was originally initiated.
- Make an inquiry. You can see the status of previously submitted payments.