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State of California Franchise Tax Board

Return Information Notice - Code 16

We disallowed your direct deposit refund request because the information needed was missing, invalid, or illegible. We converted your direct deposit request to a paper check to ensure a timely refund.

Why did I receive this notice code?

To alert you that we are unable to directly deposit your refund into your bank account. We were unable to determine where it should go. We will issue you a paper refund that will be mailed to you at the address shown on your return.

What do I need to do?

Please allow 4 to 6 weeks to receive your refund in the mail.

General Information about your notice.

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