View a different Public Service Bulletin

Chat with an FTB Representative

CHANGE IN CALL CENTER HOURS

PURPOSE OF BULLETIN

To inform staff that due to budget constraints, beginning August 3, 2009, we will change our call center hours of operation.

BACKGROUND

Prior to this change, taxpayer assistance phone lines were open from 7:00am to 6:00pm.

NEW HOURS

The new hours for Taxpayer Services Center Section (TSCS) and the Compliance and Resolution Services Bureau (CAReS) will be from 8:00am to 5:00pm Monday through Friday, except for state holidays.

TAXPAYER INQUIRIES

Taxpayers with general questions can call us at 800.852.5711, or access our website ftb.ca.gov, for state tax information, forms, e-services, installment agreements, and answers to frequently asked questions.

 

Back to Public Service Bulletins - 2009