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State of California Franchise Tax Board

State Wants to Return $16 Million in Undelivered Tax Refunds

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Public Affairs Office

For Immediate Release


Sacramento –The Franchise Tax Board (FTB) announced it is holding more than $16 million in returned state income tax refunds.

In 2013, nearly 48,000 personal income tax refunds, ranging from $1 to $54,000 were returned by the US Postal Service. The vast majority of refunds, nearly 45,000, are for $1,000 or less. Taxpayers who moved and failed to update their addresses are the main reason refunds are returned.

Taxpayers can call 800.852.5711 to check on the status of their refunds.

Updating an address is easy through the Access Your Account feature on FTB's website. FTB reissues returned refunds automatically once a new address is received.

Taxpayers expecting a state refund, or unsure if they received their refund, can access FTB’s Check Your Refund Status. This service is available in both English and Spanish.

FTB encourages taxpayers to use direct deposit when filing their tax returns. Direct deposit is a fast and secure method to receive your tax refund within days rather than waiting weeks for a paper refund. Last year, more than 6 million California taxpayers received more than $6.2 billion directly into their bank accounts through direct deposit.

As of December 31, 2013, FTB issued more than 10.7 million refunds worth more than $10.5 billion.

For more information on other taxes and fees in California, visit

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