Skip to Main Content
State of California Franchise Tax Board

State Wants to Return $17 Million in Undelivered Tax Refunds

tel 916.845.4800
Media Contact Only

Public Affairs Office

For Immediate Release


Sacramento – The Franchise Tax Board (FTB) announced it is holding more than $17 million in returned state income tax refunds.

This year more than 52,000 refunds, ranging from $1 to $39,000, have been returned.

Typically, refunds are returned because the taxpayer changed residences after filing a tax return. Taxpayers expecting a state refund, or unsure if they received their refund, can check its status at The “Check Your Refund” feature is available in both English and Spanish.

FTB reissues returned refunds automatically once a new address is received. MyFTB Account is the fastest and easiest method to update your address. If you are unable to update your address using MyFTB Account or if you do not have access to a computer, you may call FTB at 800.852.5711 between 8 a.m. and 5 p.m. to update your address.

To avoid this situation in the future, please ensure we have your most current address on file. Another option is to use direct deposit. This year more than 5.8 million California taxpayers received their refunds through direct deposit. Fast and secure, direct deposit refunds are typically deposited within days into a taxpayer’s financial institution account rather than the weeks a paper refund can take.

Editor’s Note:  Please call 916.845.4800 to get a breakdown of returned refunds by city or county.

For more information on other taxes and fees in California, visit:

Connect With Us
Twitter | Facebook | YouTube

Chat with an FTB Representative