CHANGE IN FIELD OFFICES PUBLIC COUNTER HOURS (Superseded by PSB 10.20)
PURPOSE OF BULLETIN
To inform staff that due to budget constraints, beginning November 2, 2009, we changed our public counter hours for all our field offices.
Prior to this change, taxpayer assistance was available from 8:00am to 5:00pm.
The new hours for all our field offices are from 8:00am to 4:00pm, Monday through Friday, except for state holidays.
Taxpayers with general questions can go to ftb.ca.gov, for forms and publications, installment agreements, check refund status, make payments, and get answers to frequently asked questions. They may also call us with general questions at 800.852.5711, Monday through Friday, from 8:00am to 5:00pm.