CHANGE IN CALL CENTER HOURS
PURPOSE OF BULLETIN
To inform staff that due to budget constraints, beginning August 3, 2009, we will change our call center hours of operation.
Prior to this change, taxpayer assistance phone lines were open from 7:00am to 6:00pm.
The new hours for Taxpayer Services Center Section (TSCS) and the Compliance and Resolution Services Bureau (CAReS) will be from 8:00am to 5:00pm Monday through Friday, except for state holidays.
Taxpayers with general questions can call us at 800.852.5711, or access our website ftb.ca.gov, for state tax information, forms, e-services, installment agreements, and answers to frequently asked questions.