Live Chat - Collections
Ask an FTB representative general collection questions regarding personal income tax or get help with our website.
Have a specific account question?
- Go to MyFTB Login | Register, and use our Secure Chat.
- Call 800.689.4776, (916.845.7044 from outside the U.S.).
- Go to the Contact Us page for more options.
To assure quality service your chat may be monitored or recorded.
Hours of operation
8 a.m. to 5 p.m. weekdays, except state holidays. Hours are subject to change.
Do not include personal information in your live chat conversation such as social security numbers and bank account numbers.
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