Skip to Main Content
State of California Franchise Tax Board

Live Chat - Collections

Ask an FTB representative general collection questions regarding personal income tax or get help with our website.

Have a specific account question?

  • Go to MyFTB Login | Register, and use our Secure Chat.
  • Call 800.689.4776, (916.845.7044 from outside the U.S.).
  • Go to the Contact Us page for more options.

To assure quality service your chat may be monitored or recorded.

Hours of operation

8 a.m. to 5 p.m. weekdays, except state holidays. Hours are subject to change.

Important information

Be secure

Do not include personal information in your live chat conversation such as social security numbers and bank account numbers.

Web browsers

Make sure you use web browsers we support.

Pop-up windows

This service uses pop-up windows. You may need to disable pop-up window blocking in order to use it.

Help us improve our website

Don't include social security numbers or other personal/confidential information.



Thank you for your help.

If you need assistance, contact us.

Oops! Something went wrong.

We appreciate your feedback. Please try again later

Chat with an FTB Representative
 

You are leaving ftb.ca.gov

We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site.

If you have any issues or technical problems, contact that site for assistance.

Ahora está saliendo de ftb.ca.gov

Nosotros no controlamos el sitio web al que se destina y no podemos aceptar ninguna responsabilidad por su contenido, enlaces, u ofertas. Revise las declaraciones de seguridad y confidencialidad del sitio antes de usar el sitio. Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.

Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.