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Live Chat

Select Live Chat to ask general questions regarding personal and business income tax or get help with our website.

If you have specific questions about your account:

  • Login to MyFTB and use Secure Chat.
  • Call us:
    • 800.852.5711
    • 916.845.6500 outside the U.S.
    • 800.735.2929 TTY/TDD
    • California Relay Service
      711 or 800.735.2929

      TTY (Device to Device)

To assure quality service, your chat may be monitored or recorded.

Business hours

7 a.m. to 5 p.m. weekdays, except state holidays. Hours are subject to change.

Important information

Be secure

Do not include personal information such as social security numbers, business identification numbers, and bank account numbers in your live chat conversation.

Web browsers

Make sure you use web browsers we support.

Pop-up windows

This service uses pop-up windows. You may need to disable pop-up window blocking in order to use it.

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Don't include social security numbers or other personal/confidential information.

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If you need assistance, contact us.

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Last Updated: 12/11/2017

Chat with an FTB Representative

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If you have any issues or technical problems, contact that site for assistance.

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Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.