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Live Chat

Attention

We are experiencing technical issues which may impact services online and over the phone.

Thank you for your patience as we work to restore full services as soon as possible.

Select Live Chat to ask general questions regarding personal and business income tax or get help with our website.

If you have specific questions about your account:

  • Login to MyFTB and use Secure Chat.
  • Call us:
    • 800.852.5711
    • 916.845.6500 outside the U.S.
    • 800.822.6268 TTY/TDD

To assure quality service, your chat may be monitored or recorded.

Business hours

7 a.m. to 5 p.m. weekdays, except state holidays. Hours are subject to change.

Important information

Be secure

Do not include personal information such as social security numbers, business identification numbers, and bank account numbers in your live chat conversation.

Web browsers

Make sure you use web browsers we support.

Pop-up windows

This service uses pop-up windows. You may need to disable pop-up window blocking in order to use it.

Help us improve our website

Don't include social security numbers or other personal/confidential information.



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You are leaving ftb.ca.gov

We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site.

If you have any issues or technical problems, contact that site for assistance.

Ahora está saliendo de ftb.ca.gov

Nosotros no controlamos el sitio web al que se destina y no podemos aceptar ninguna responsabilidad por su contenido, enlaces, u ofertas. Revise las declaraciones de seguridad y confidencialidad del sitio antes de usar el sitio. Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.

Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.