Systemic issue reported September 2018 Tax News
A tax professional reported an issue using our Systemic Issue Management System (SIMS) on our public website. The issue surrounds taxpayers receiving notices assessing late filing penalties even though they are in a federally declared disaster area and granted tax return filing relief.
We follow federal postponement periods for any presidentially declared disaster. We identified a systemic issue that resulted in erroneous assessment of the late filing penalty for taxpayers who qualify for disaster relief. We are actively working on updating our system to prevent the erroneous assessment; the anticipated update is summer 2019. Until the update is completed, you or your clients may contact us directly by phone or Live Chat to have the issue resolved. We understand that this puts additional, unnecessary burden on your clients and are working diligently to remedy this situation.
If you identify a systemic issue, please report it to us. Go to ftb.ca.gov and search systemic.