FTB mailed duplicate annual notices in error Public Service Bulletin

October 19, 2018

Purpose of bulletin

On September 11, 2018, FTB mailed 12,491 duplicate FTB 4686, Nonwage Withholding Credits – No Tax Return on File, Annual Notices to 5,797 taxpayers for tax year 2014.


Annually, we mail the FTB 4686 to notify taxpayers that they may have nonwage withholding credits available; however, we have no California income tax return on file.

We instruct them to file a California income tax return for the associated tax year and claim their withholding credit.

If they have previously filed a California income tax return for the associated tax year, they should mail a copy of the tax return with all withholding statements and attach a copy of the notice.

Additional information

Taxpayers should disregard duplicate notices.

Taxpayers should file a 2014 California income tax return and claim all nonwage withholding credits by April 15, 2019.

Taxpayer Inquiries

Taxpayers may contact us directly at (888) 792-4900 or (916) 845-4900 regarding the Annual Notice.

If a California income tax return was previously filed for the 2014 tax year, they can mail a copy of the tax return and the Annual Notice to:

Withholding Services and Compliance MS F182
Franchise Tax Board
PO Box 942867
Sacramento, CA