Updated video training makes it easier to become free tax prep volunteer

For Immediate Release

Media Contacts Only

Public Affairs Office


The Franchise Tax Board (FTB) today released an updated free online training course aimed at helping volunteers become certified to prepare income tax returns.

The 13-part video course, taught by FTB Volunteer Income Tax Assistance (VITA) trainers, spans less than two hours and is available at ftb.ca.gov’s resources and training page.

VITA volunteers spend the fall and early winter training for tax season. After attaining Internal Revenue Service (IRS) certification, volunteers donate their time to prepare returns for low- to moderate-income families for free in communities around the state.

“These videos are a great resource for those learning how to prepare returns and help their community,” State Controller and FTB Chair Betty T. Yee said. “VITA volunteers provide an important service by ensuring all Californians receive the tax credits they have earned.”

The course covers what volunteers need to know about federal and state income tax returns, including information about the expanded, cash-back California Earned Income Tax Credit (CalEITC) and the new Young Child Tax Credit (YCTC). Also included is background on the new state individual health care mandate, which takes effect in tax year 2020.

In-person VITA training also is available around the state. To find a location near you, visit ftb.ca.gov’s VITA volunteer page.

VITA is administered by the IRS and supported by FTB. The program is an important way for people to receive free assistance in preparing their federal and state tax returns, allowing them to maximize the refund they are due.

FTB administers two of California’s major tax programs: Personal Income Tax and the Corporation Tax. FTB also administers other non tax programs and delinquent debt collection functions, including delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles, and court–ordered debt. Annually, FTB’s tax programs collect more than 70 percent of the state’s general fund. For more information on other taxes and fees in California, visit: taxes.ca.gov.