MyFTB Enhancements Delay and New Registration Suspended

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July 23, 2015

Purpose of bulletin

To notify staff that we are delaying the launch of the enhanced MyFTB until January 2016, in order to enhance the registration verification process (EASE).


We have suspended all new registrations of MyFTB for the remainder of 2015 while we enhance our EASE registration process. We are making these enhancements because safeguarding and securing access to confidential taxpayer data is our highest priority.

Additional information

We are also temporarily suspending new MyFTB and CalFile registrations starting July 23rd until January 2016. Existing registered MyFTB and CalFile users can continue to login and use the services.

For taxpayers or practitioners who are not registered MyFTB users, CalFile and BE Web Pay will not be available and a different method will need to be used. Taxpayers who need information regarding estimated tax payments, recent payments, account summary and tax year detail, etc. will need to contact FTB.

The following services will continue to be available to all taxpayers without registration:

  • Check refund status
  • Use WebPay (individuals only)
  • Pay by credit card
  • Apply for an installment agreement
  • User Live Chat
  • Calculate their tax
  • Take Head of Household self test
  • Ask a tax question by email
  • Get an email reminder to file/make estimate payments
  • Use subscription services
  • Access MyCOD account
  • Report tax fraud
  • Get an entity status letter
  • Make new employment credit reservation and annual employment certification
  • File 199N e-post card
  • Use e-demand for lien payoff

Taxpayer Inquiries

Advise taxpayers who have an existing MyFTB account that they can continue to login and use the service as usual.

Taxpayers who have not yet registered for MyFTB or CalFile will need to wait until January 2016.  For payment or filing options, refer taxpayers to and view File or Pay options on the homepage. *** ********** *********** ***** *** ******** ******** ********** ******** ***************** ********* *** ******** *** ******** ** *********

NOTE: ((****)) = Indicates confidential and/or proprietary information.

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