Tax News
Flash - MyFTB Enhancements Delayed

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July 23, 2015

One of FTB's foundational principles and top priority is the security and privacy of taxpayer information. We delayed the launch of the enhanced MyFTB until January 2016 to implement additional identity verification during the registration process. 

On July 23, 2015, we disabled the ability to register for a MyFTB account while we enhance the registration process. This also impacts the ability to register for CalFile and Web Pay for Businesses. We will reactivate online registration in January 2016 when we launch our enhanced version of MyFTB.

Practitioners and taxpayers that have an existing account can continue to log in to their account.

In January 2016, when we re-enable registration, users will register online and then be mailed Personal Identification Number (PIN). They will need to enter this PIN online to complete the registration process. All current registrants will need to re-register. More detailed information will be provided later.

Practitioners or their clients who are not registered MyFTB users will need to contact our call centers for assistance with any of the following services: 

  • Verify estimated tax payments.
  • View recent payments.
  • View account summary and tax year detail.
  • View California wage and withholding information for up to four years.
  • View FTB-issued 1099 information.

The following services do not require registration and are still available to practitioners or their clients:

  • Check refund status.
  • Web Pay for Individuals (Pay without logging in to MyFTB).
  • Pay by credit card.
  • Apply for an installment agreement.
  • Use Live Chat.
  • Calculate their tax.
  • Take Head of Household self-test.
  • Ask a tax question by e-mail.
  • Get an e-mail reminder to file/make estimate payments.
  • Use subscription services.
  • Access MyCOD account.
  • Report tax fraud.
  • Get an entity status letter.
  • File 199N e-post card.

We will provide additional information in the coming months. Thank you for your support and patience.

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