Additional Identity Verification - 2015 E-Filed Returns

FTB Archive Disclaimer:  Archived content is not current and may contain broken links. It remains online for historical reference or research. The search function above allows you to search archived and current content separately. If you need archived content in a different format, contact us.

January 27, 2016

Purpose of Bulletin

To inform staff that Franchise Tax Board (FTB), software providers, and other state revenue agencies are requesting additional identity verification for the tax year 2015 e-filed returns.

Background

This filing season, FTB along with other state revenue agencies, is requesting additional information for e-filed tax returns. This is an extra effort to combat stolen-identity tax fraud, protect taxpayers, and the state’s interests.

This effort is not related to our Enhanced Identity Verification (Proofing) process- which requires California driver license or state-issued identification card information before providing EASE assistance or changing an address when this is the only reason for the contact. FTB staff will verify this information using the DMV system.

Additional Information

We will implement this immediately for the tax year 2015 e-filed returns.

Taxpayer Inquiries

If taxpayers call to inquire why this information is necessary, please use this language: “We ask that you provide the requested California driver license or state-issued identification card information when completing your tax return. Providing this information with your electronically filed return is voluntary. We will not reject your return if you do not provide the requested driver license or state-issued identification information; however, providing this information may help us to process your tax return quicker.”

Help Us Improve Our Website

Don't include social security numbers or other personal/confidential information.



Thank you for your help.

If you need assistance, contact us.

Oops! Something went wrong.

We appreciate your feedback. Please try again later

 

You are leaving ftb.ca.gov

We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site.

If you have any issues or technical problems, contact that site for assistance.

Ahora está saliendo de ftb.ca.gov

Nosotros no controlamos el sitio web al que se destina y no podemos aceptar ninguna responsabilidad por su contenido, enlaces, u ofertas. Revise las declaraciones de seguridad y confidencialidad del sitio antes de usar el sitio. Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.

Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.