No Cash Option Expanded to San Francisco and San Diego Field Offices

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August 27, 2014

Purpose of Bulletin

To inform staff beginning September 1, 2014, the San Francisco and San Diego field offices will no longer accept cash payments.

Background

In June 2012, as part of the No-Cash Pilot Project, the Oakland and Los Angeles field offices discontinued cash payment options. The No-Cash Pilot improved efficiency and customer service, decreased costs, and reduced risk for the department. As a result, the pilot will now expand to the San Francisco and San Diego field offices effective September 1, 2014.

To provide all taxpayers and the general public with additional payment options, we have added credit card readers to all public counter windows in all field offices.

The Sacramento and Santa Ana field offices will continue to accept cash payments.

Making a Payment

Acceptable forms of tax and non-tax payment methods are:

  • Master Card, Visa, American Express or Discover card
  • Debit card with MasterCard or Visa logo
  • Check
  • Cashier’s check or money order

A convenience fee of 2.3 percent will be charged for any card services serviced by Official Payments Corporation, the credit card processer.

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