Power of Attorney Processing Changes and New Revocation Fax Number

FTB Archive Disclaimer:  Archived content is not current and may contain broken links. It remains online for historical reference or research. The search function above allows you to search archived and current content separately. If you need archived content in a different format, contact us.

Purpose of Bulletin

To inform staff of changes to the Power of Attorney (POA) processing procedures and the addition of a new POA fax line for revocations.

Background

In an effort to encourage taxpayers to fax their POAs to us, we gave priority processing to faxed POAs. However, in order to provide better service to all taxpayers, we changed our POA processing procedures to follow the way we process incoming fax and paper correspondence.

Paper and Faxed POA Worked in Order Received

Starting November 1, 2013, all POAs (both fax and paper) will be processed on a first come, first served basis to ensure we provide the best possible service for all our customers.

The processing timeframe for both types of POAs is 15 working days.

New POA Revocation Fax Line

Beginning November 1, we will have a special fax line dedicated to POA revocations. Having a dedicated revocation fax line will ensure we maintain our five working days processing timeframe for revocations. For more information on how to revoke a POA, see Retention or Revocation of a Prior POA, in the FTB 3520 instructions.

The POA Revocation fax number is: 916.845.9144.

Regular POAs faxed to this number will be processed under our normal POA processing timeframes.

Help Us Improve Our Website

Don't include social security numbers or other personal/confidential information.



Thank you for your help.

If you need assistance, contact us.

Oops! Something went wrong.

We appreciate your feedback. Please try again later

 

You are leaving ftb.ca.gov

We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site.

If you have any issues or technical problems, contact that site for assistance.

Ahora está saliendo de ftb.ca.gov

Nosotros no controlamos el sitio web al que se destina y no podemos aceptar ninguna responsabilidad por su contenido, enlaces, u ofertas. Revise las declaraciones de seguridad y confidencialidad del sitio antes de usar el sitio. Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.

Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.