EDR Electronic Installment Agreement

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Purpose of bulletin

To inform staff beginning June 27, 2012, we will enhance the Electronic Installment Agreement (eIA) application to verify a taxpayer’s eligibility when it is submitted.


The eIA enhancements will reduce the amount of fall-out requests requiring manual processing, and notify taxpayers immediately if they qualify.

We will advise taxpayers who do not qualify for the IA to call for further assistance. The eIA application will be available during normal business hours, evenings, and weekends.

Taxpayer inquiries

For information regarding the eIA, go to ftb.ca.gov, and search for “installment agreement request.”

Taxpayers can contact us at:

  • 800.689.4776, weekdays, 8 a.m. to 5 p.m., except state holidays

  • Fax: 916.845.0993

    PO BOX 2952
    SACRAMENTO CA 95812-2952

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