EDR Collector Asset Alert Early Initiative

FTB Archive Disclaimer:  Archived content is not current and may contain broken links. It remains online for historical reference or research. The search function above allows you to search archived and current content separately. If you need archived content in a different format, contact us.

Purpose of bulletin

To advise staff beginning June 18, 2012, we will implement the Personal Income Tax (PIT) Collector Asset Alert.


The collector asset alert notifies users about new payer information on a PIT case. This process provides proactive and reactive collectors additional information and allows them to respond efficiently to new or updated assets.

Additional information

New or updated assets are identified by the following:

  • The Case Collection History Window will display a coded collection history (CCH) line: “New payer added or existing payer updated.”
  • The Main Case Window in the “We Have” section will display “Updated Payer, Debtor ID: Payor ID.”
  • The follow up date will change for cases on a collector’s work list when new asset information is added.

Taxpayer inquiries

Taxpayers can call us at 800.689.4776 Monday through Friday 7:00 a.m. to 5:00 p.m., except state holidays.

Is there something wrong with this page?

Help us improve our website

Don't include social security numbers or other personal/confidential information.


You are leaving ftb.ca.gov

We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site.

If you have any issues or technical problems, contact that site for assistance.

Ahora está saliendo de ftb.ca.gov

Nosotros no controlamos el sitio web al que se destina y no podemos aceptar ninguna responsabilidad por su contenido, enlaces, u ofertas. Revise las declaraciones de seguridad y confidencialidad del sitio antes de usar el sitio. Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.

Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.