No-Cash Pilot – Los Angeles and Oakland Field Offices

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Purpose of bulletin

To inform staff beginning June 1, 2012, through June 30, 2013, the Los Angeles and Oakland field offices will no longer accept cash for payments of any type for both personal income and business entity taxpayers.

Background

Currently field offices accept cash payments. The No-Cash policy will increase taxpayer and employee safety, reduce taxpayer wait times at public counters, and reduce cost in handling cash.  It will provide additional options to make payments using a debit or credit card.

Making a payment

As part of the pilot, cash will not be accepted as payment. 

Acceptable forms of payments are:

  • Credit card - Master Card, Visa, American Express, or Discover (personal income taxpayers only).
  • Debit card (personal income taxpayers only).
  • Check.
  • Cashier’s check.
  • Money order. 

Card readers will be available in both field offices at a self service window and customer service window to pay by debit or credit card. A convenience fee of 2.3 percent will be charged for this service.

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