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CHANGE IN FIELD OFFICES PUBLIC COUNTER HOURS (Superseded by PSB 10.20)

FTB Archive Disclaimer:  Archived content is not current and may contain broken links. It remains online for historical reference or research. The search function above allows you to search archived and current content separately. If you need archived content in a different format, contact us.

PURPOSE OF BULLETIN

To inform staff that due to budget constraints, beginning November 2, 2009, we changed our public counter hours for all our field offices.

BACKGROUND

Prior to this change, taxpayer assistance was available from 8:00am to 5:00pm.

NEW HOURS

The new hours for all our field offices are from 8:00am to 4:00pm, Monday through Friday, except for state holidays.

TAXPAYER INQUIRIES

Taxpayers with general questions can go to ftb.ca.gov, for forms and publications, installment agreements, check refund status, make payments, and get answers to frequently asked questions. They may also call us with general questions at 800.852.5711, Monday through Friday, from 8:00am to 5:00pm.

 

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