FTB Archive Disclaimer:  Archived content is not current and may contain broken links. It remains online for historical reference or research. The search function above allows you to search archived and current content separately. If you need archived content in a different format, contact us.

CHANGE IN CALL CENTER HOURS

FTB Archive Disclaimer:  Archived content is not current and may contain broken links. It remains online for historical reference or research. The search function above allows you to search archived and current content separately. If you need archived content in a different format, contact us.

PURPOSE OF BULLETIN

To inform staff that due to budget constraints, beginning August 3, 2009, we will change our call center hours of operation.

BACKGROUND

Prior to this change, taxpayer assistance phone lines were open from 7:00am to 6:00pm.

NEW HOURS

The new hours for Taxpayer Services Center Section (TSCS) and the Compliance and Resolution Services Bureau (CAReS) will be from 8:00am to 5:00pm Monday through Friday, except for state holidays.

TAXPAYER INQUIRIES

Taxpayers with general questions can call us at 800.852.5711, or access our website ftb.ca.gov, for state tax information, forms, e-services, installment agreements, and answers to frequently asked questions.

 

Back to Public Service Bulletins Archive

Help Us Improve Our Website

Don't include social security numbers or other personal/confidential information.



Thank you for your help.

If you need assistance, contact us.

Oops! Something went wrong.

We appreciate your feedback. Please try again later

 

You are leaving ftb.ca.gov

We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site.

If you have any issues or technical problems, contact that site for assistance.

Ahora está saliendo de ftb.ca.gov

Nosotros no controlamos el sitio web al que se destina y no podemos aceptar ninguna responsabilidad por su contenido, enlaces, u ofertas. Revise las declaraciones de seguridad y confidencialidad del sitio antes de usar el sitio. Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.

Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.