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Incorrect phone number on the back page of the 2008 Homeowner and Renter Assistance claim booklet

FTB Archive Disclaimer:  Archived content is not current and may contain broken links. It remains online for historical reference or research. The search function above allows you to search archived and current content separately. If you need archived content in a different format, contact us.

PURPOSE OF BULLETIN

To tell staff that an incorrect phone number is listed on the back page of the 2008 Homeowner and Renter Assistance claim booklet.

BACKGROUND

A new guidelines page was included on the back page instructing claimants to call 800.868.4717 if they moved. The phone number is incorrect and should be 800.868.4171.

PROBLEM

Claimants may try to dial the incorrect number. The number connects them to the following recording: “If you are trying to reach the Franchise Tax Board’s Homeowner and Renter Assistance Program, please call 800.868.4171.”

CLAIMANTS INQUIRIES

Provide them with the correct phone number:

  • 800.868.4171

Claimants may also visit ftb.ca.gov, to obtain online and translated versions of the Homeowner and Renter Assistance claim booklets.

 

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