State Wants to Return $28 Million in Undelivered Income Tax Refunds

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Public Affairs Office publicaffairsoffice@ftb.ca.gov

For Immediate Release

12.08.2015

Sacramento —  The Franchise Tax Board (FTB) is encouraging taxpayers to find out if they are among the thousands of Californians who missed receiving a total of $28 million in income tax refunds.

This year, the US Postal Service returned more than 49,000 personal income tax refunds to FTB. Most cases involve taxpayers who moved but failed to update their addresses with FTB.

Taxpayers can use the Check Your Refund Status online tool, in both English and Spanish, to learn whether they have a refund waiting. Once a taxpayer enters a new mailing address, FTB automatically issues the new refund. Taxpayers may also call FTB at 800.852.5711.

Taxpayers are strongly encouraged to use direct deposit, which allows FTB to deliver refunds in a matter of days.

As of November 28, 2015, FTB had issued more than 10.5 million refunds totaling more than $10.8 billion for the 2014 tax year.

Editor’s Note: Call for breakdown by city or county


FTB administers two of California's major tax programs: Personal Income Tax and the Corporation Tax. FTB also administers other non tax programs and delinquent debt collection functions, including delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles, and court–ordered debt. Annually, FTB’s tax programs collect more than 65 percent of the state’s general fund. For more information on other taxes and fees in California, visit taxes.ca.gov.

For more information on other taxes and fees in California, visit taxes.ca.gov

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