Franchise Tax Board Alerts Taxpayers to e-Mail Phishing Scam

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Public Affairs Office

For Immediate Release


Sacramento — The Franchise Tax Board (FTB) is warning taxpayers about a potential phishing scheme via email and cautions taxpayers not to respond to the email.

FTB has received calls from concerned taxpayers who have received what looks like an official email from a tax agency. The email warns the taxpayer that their federal Electronic Funds Transfer (EFT) tax payment did not go through and directs the taxpayer to another website.

FTB does not send email notices regarding EFT payment rejections. If FTB has a question about a taxpayer’s EFT payment, normal procedures are to call the taxpayer or send a bill through the mail.

The IRS is aware of this scam and provides guidance about this and other scams at its website. The Board of Equalization also reports hearing from its taxpayers about the same scam and has issued a similar warning.

Taxpayers receiving suspicious emails should not click on the link or respond to the sender. Anyone who has a question about an FTB EFT payment should check their bank account to verify whether an EFT payment has been made or call FTB at 800.852.5711, Monday through Friday from 8 am to 5 pm.

Visit FTB online at for more information on our electronic services.

For more information on other taxes and fees in California, visit:

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