Franchise Tax Board Offers Help to Taxpayers Experiencing Financial Stress

Released: January 23, 2009

Sacramento – The Franchise Tax Board (FTB) advises taxpayers facing income tax troubles to contact them for help.

“Taxpayers under financial stress have options,” said State Controller and FTB Chair John Chiang. “Contact the FTB as soon as possible to have a specialist review your account and explain the programs available to you.”

FTB specialists can assist taxpayers by establishing payment plans, granting relief from state tax liens, or delaying some collection actions. FTB can generally grant relief from state tax liens within two weeks for financially distressed homeowners trying to sell or refinance their homes. When a home sells for less than the loan balance, FTB can sometimes remove its tax lien from the property to allow the homeowner to complete the sale. Tax liens typically must be paid before a real estate escrow can close. The tax lien remains in effect on any other property the taxpayer currently holds or later acquires.

FTB can help individuals who are refinancing or modifying an existing home loan. Homeowners can request that FTB allow the new or modified loan to have priority over the tax lien. This allows prior home loans to be refinanced or modified without first having to pay the lien.

More information is available at FTB’s website,, including ways to help taxpayers resolve their accounts through installment agreement requests. For lien information, look under the “Bills and Notices” tab.

Taxpayers who cannot resolve their accounts online should call the phone number listed on their billing notice. Taxpayers without Internet service may request an installment agreement payment plan by calling FTB at 800.689.4776, Monday through Friday, between 7:30 a.m. and 6 p.m.

Help Us Improve Our Website

Don't include social security numbers or other personal/confidential information.

Thank you for your help.

If you need assistance, contact us.

Oops! Something went wrong.

We appreciate your feedback. Please try again later

Chat with an FTB Representative

You are leaving

We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site.

If you have any issues or technical problems, contact that site for assistance.

Ahora está saliendo de

Nosotros no controlamos el sitio web al que se destina y no podemos aceptar ninguna responsabilidad por su contenido, enlaces, u ofertas. Revise las declaraciones de seguridad y confidencialidad del sitio antes de usar el sitio. Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.

Si tiene algún problema en general o técnico, comuníquese con ese sitio para obtener asistencia.